- Report: #352785
Complaint Review: Moneytree Funding - Canoga Park California
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Author Confirmed
Why?
Moneytree Funding
8236 Remmet Ave Canoga Park, 91304 California, U.S.A.
Phone:
818-444-7295
Web:
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Business Rating:
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Moneytree Funding Sells bogus leads represented as being twice-verified with high conversion rate Canoga Park California
Arman, Rich Saputo, Angelo, Xavier and Lelanni (names may be fake) work for Moneytree Funding. They promised me home buyer leads in my area which were pre-approved, fully underwritten, ready to buy with a 5% down payment (also verified), waiting for a call from a local real estate agent.
The first lead was a dead end. No one ever answered the phone at the number provided. The replacement lead had made a casual inquiry about a loan on the web but had no intention to buy and if they were to buy they already had an agent. When I contacted Arman about the fact he misrepresented the leads he put me on hold and never got back on the phone. When I called back he said I would need to contact customer service. Voice mail is the only thing I got and no one returned my call. Lelanni was the name on the voice mail indicating I would receive a prompt return call.
After many more messages and attempts to speak with someone to cancel my contract, I eventually had the receptionist connect me to a live person in customer service Rich Saputo. He listened but said he had no authority to cancel the contract and the charge to my credit card would not be reversed. I was successful in having the charge reversed by my credit card issuer.
I filed a complaint with the BBB and Moneytree never responded to the BBB's request for a rebuttal. If you get taken by these scam artists be sure to fight the charge with your credit card company and report them to th BBB. I also put out an alert to my fellow Realtors to not get duped by these scumbags and asked the California Associations of Realtors Expo coordinators not to allow them a booth at the annual real estate convention.
Brad
Redding, California
U.S.A.
The first lead was a dead end. No one ever answered the phone at the number provided. The replacement lead had made a casual inquiry about a loan on the web but had no intention to buy and if they were to buy they already had an agent. When I contacted Arman about the fact he misrepresented the leads he put me on hold and never got back on the phone. When I called back he said I would need to contact customer service. Voice mail is the only thing I got and no one returned my call. Lelanni was the name on the voice mail indicating I would receive a prompt return call.
After many more messages and attempts to speak with someone to cancel my contract, I eventually had the receptionist connect me to a live person in customer service Rich Saputo. He listened but said he had no authority to cancel the contract and the charge to my credit card would not be reversed. I was successful in having the charge reversed by my credit card issuer.
I filed a complaint with the BBB and Moneytree never responded to the BBB's request for a rebuttal. If you get taken by these scam artists be sure to fight the charge with your credit card company and report them to th BBB. I also put out an alert to my fellow Realtors to not get duped by these scumbags and asked the California Associations of Realtors Expo coordinators not to allow them a booth at the annual real estate convention.
Brad
Redding, California
U.S.A.
