- Report: #1188456
Complaint Review: monitronics and elite home security - Nationwide
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Author Confirmed
Why?
monitronics and elite home security
Nationwide, USA
Phone:
866-917-5236
Web:
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monitronics and elite home security/ monitronics home security and elite home security shady sales practices dallas/utah Nationwide
Salesman comes by so I could test his equipment. I tells him I'm moving in a couple of months. He tells me it won't be any problem to just try it out, its just on a trial basis. I says even though I'm moving in a couple of months and he says it wouldn't be a problem when I move and that I could either leave it there or just call monitronics and everything would be taken care of hassle free.
So a couple of months later I sold my house and moved and left the alarm system there for the new homeowners. I informed monitronics that I moved and left the system there for the new homeowners and they tells me that if the new homeowners doesn't transfer their name on to the contract that I would be stuck with a $68.00 a month bill for the next 5 years. So they didn't transfer their name. I've contacted both elite home security and monitronics home security to cancel the service over 10 times. I've talked to the move/cancellation department as well and to no avail.
They are trying to make me pay this bill for 5 years now even though I'm not living there and have tried to cancel time and time again. They constantly play these games with you by telling you to call such and such department or person to remedy the situation and all they're doing is hoping that you eventually give up and continue to pay. Which is not gonna happen. I've had to close my bank account and get another one because they went in and took money out of it without my consent. These are some very unethical business people in practice as well as in person. They are conniving, shysty and straight up liars and every chance I get to tell customers, the media, lawyers, their competitors about it, I'm doing it. Felicia. Milwaukee, Wi.
