- Report: #1193582
Complaint Review: Monitronics Security Systems - Nationwide
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Author Not Confirmed
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Monitronics Security Systems
Nationwide, USA
Phone:
1 800 447 9239
Web:
mymonitronics.com
Categories:
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Monitronics Security Systems FRAUDULENT BILLING PRACTICES!!!! Dallas Nationwide
I sold my house, cancelled my monitoring service and moved to another state and they continue to bill me. I have made countless attempts to stop this and to no avail. They even accepted a partial month payment as the monitoring was only needed for a couple weeks and they said the account was closed and they still bill me. As I was on auto pay with Amex, they billed my card again - which I disputed with Amex and they removed the charge. Now I am getting paper bills every month.
1 Updates & Rebuttals
Monitronics Cares
Dallas,Texas,
Monitronics Cares
#2UPDATE Employee
Mon, December 08, 2014
Hello,
We are very sorry to hear about your recent experience and we would like to investigate further to resolve this matter. Please email us your account information at [email protected] so that we may begin our investigation. We look forward to speaking with you and resolving this matter.
Sincerely,
Monitronics
Executive Response Department
