- Report: #1241724
Complaint Review: Monitronics security - Dallas Texas
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Author Not Confirmed
Why?
Monitronics security
Po box 814530 Dallas, 75381 Texas, USA
Phone:
1800 447 9239
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Monitronics security Did not completely installed the equipment on my house made holes on my wall and some of the equipment is not working Dallas Texas
Monitronics security installed an alarm security system in my house on December the tec did a por job on the installation living cable exposed and multiples holes on my wall I repaired some of the equipment he did not have on his vehicle and promised to come onoder time did not happened the company call me on February to let me know that the rest of the equipment is on the mail I told him I am not in the country he mail the equipment he said that the people that lived around my house have the equipment up to this time no one in this company take the time to fix the problems but they call 6 or more times 7 days to Colette a payment and to treat me with it will go to a collection I dont want this company to provide security for my family thank you
1 Updates & Rebuttals
Monitronics Cares
Dallas,Texas,
USA
Monitronics Cares
#2UPDATE Employee
Wed, July 15, 2015
Hello,
We’re very sorry to hear about your recent experience and we would like to investigate further to address this matter. Please email us your account information at [email protected] so that we may begin our investigation. We look forward to speaking with you and addressing this matter.
Sincerely,
Monitronics Executive Response Department
