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  • Report:  #553328

Complaint Review: Montel Health Master - Wallingford, Ct. Connecticut

Reported By:
Marilyn - Fort Bragg, California, United States of America
Submitted:
Updated:

Montel Health Master
P.O. Box 5018 Wallingford, Ct., 06492 Connecticut, United States of America
Phone:
9732875170
Web:
Healthmaster.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought my Healthmaster after hearing Montel Willias say how dependable it was.

I was quite surprised when the bottom of the pitcher started rusting in a matter of weeks. I call and was told I would have to pay over $25. to have a replacement sent.
I told them to forget it.

Then a few weeks later the mother stopped all together. When I called again, I was told it would cost me $54. to have the base as well as the pitcher sent.
That was in Nov. They said nothing about them being on back order, that is until I called them a few weeks later.

They said they would be here in Dec.  I called back and was told they would be shipped out Jan. 5th.

I got a card yesterday saying they would be on back order until Feb. 10th, and I had 30 days let them know if I still wanted the replacements sent out. If they didn't hear from me by then they would cancel the order.

This is for the base #A1607HMPITW- With warranty for the base
as well as #A1607HMPITW -with warranty.

I bought the extra warranty when I got it, just in case.

I wish I had known about your web site before I got it. Would have saved me a lot of gray hair, not to mention money.
Thank you and keep up the good work.
Marilyn






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