- Report: #814963
Complaint Review: Motor Group Online/Frank - Miami Florida
Reported By:
Matt -
Swainsboro, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Motor Group Online/Frank
3201 NW 27 Avenue Miami, 33142 Florida, United States of America
Phone:
(954) 237-7364
Web:
themotorgrouponline.com
Categories:
Business Rating:
(0)
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Motor Group Online/Frank SOLD ME A PIECE OF JUNK! AND WAS EVEN RUDE ABOUT IT! BUYERS BEWARE!!! Miami, Florida
I bought a 2001 Toyota Celica GTS from The Motor Group Online on eBay, which said they had 1000+ positive feedback with 100% score. The ad showed no flaws except maybe $50-$100 worth of repair to be done. I received the car, and the SHIPPER showed me over $2000+ of repairs that needed to be done(hole in leather seat size of my fist, cigarette lighter, ash tray, and bottom grille completely missing, dashboard backlight doesn't even work to see how fast you're going at night, holes in the floor, the back sounds like its about to come apart because the fasteners are missing, etc etc..) I tell Mr. Frank about it and he basically laughs in my face and disregarded me along with a threat if I left negative feedback. I report it to eBay and they say the car is over 10 years old, so they won't do anything about it. Therefore I leave a negative feedback, the only one out of 1000+ positives (strange right?). I get a message from a member that bought from The Motor Group on eBay and the member told me that my negative will be taken down, just like his (even stranger..). Sure enough, 2 weeks later, my negative comes down. I'm furious at this point. Then I get a message from "NetNeutrals" that my negative has been taken down because of reasons that were completely untrue. I searched out about NetNeutrals, and the seller can pay them $100 to take down negatives off their account, no matter what the buyer says or even has proofs about. I call eBay about Mr. Frank taking down my negative, and they basically told me that they can't do anything about it because it was handled from Net Neutrals along with them telling me that Mr. Frank has had SEVERAL negatives taken down from his profile (The reason why i was the "only negative" at the time). So along with a treat from Mr. Frank and a piece trash that wasn't worth 1/3 what I paid, he gets away with every single negative that has been put on his eBay account.
BUYERS BEWARE!!
BUYERS BEWARE!!
1 Updates & Rebuttals
Flynrider
Phoenix,Arizona,
USA
Common sense.
#2Consumer Comment
Thu, December 29, 2011
"BUYERS BEWARE!! "
That's the point. Buying a used car that you have never seen, much less test driven or had inspected, is crazy. Doesn't matter if you do it over the Internet, over the phone, or through snail mail.
If you have a bad car that you want to get off your hands, do you think it would be easier to sell it to someone willing to buy sight unseen, or someone who's going to test drive it and have it inspected?
Car salesman love the Internet. It gives the seller a huge advantage going into the deal. What's not to like?
