nutznboltz
Marysville,#2REBUTTAL Owner of company
Tue, September 11, 2012
The customer who sent this carburetor to me to be rebuilt has long ago received his carburetor back in excellent condition. The wait time on the rebuild kit was much longer than expected, so it wasn't sent back in the amount of time promised. The customer proceeded to call me a thief because I had his carburetor longer than expected. Most consumers do not realize the complexity involved in correctly cleaning & rebuilding a carburetor, so they send them to someone who does, and then verbally abuse them when it isn't finished on time. We live in a society where people tell you "no hurry"...when they really mean they cannot wait on anything in life & want it done the day you receive it. It can either be done "right", regardless of the time taken, or it can be done fast. You can't have both in the world of carburetor rebuilding.