- Report: #1280590
Complaint Review: Move Masters - Allen Texas
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Author Confirmed
Why?
Move Masters
1619 Collin Allen, 75002 Texas, USA
Phone:
214-560-7919
Web:
http://www.dfwmovemasters.com
Categories:
Business Rating:
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Move Masters/Chris Booth BEWARE!! This so called "Marine" is a COWARDLY liar, thief and all around con-man Allen Texas
Do NOT use these liars. I hired them to move us from one house to another. The movers showed up 2.5 hours late, were slow as molasses (of course, I was paying them by the hour), and broke an expensive desk.
OK, I can forgive and forget that, as things happen. What I cannot forgive is the way I have been treated by the owner, Christopher Booth. I talked to him during the move, after the desk was broken, and he assured me that he would get it fixed. The moving guys took my desk with them to supposedly drop it off at a furniture center to be fixed.
After more than a week with no communication from Chris, I called to ask him about the status of my desk.To make a very long and frustrating story short, I left him messages daily for the two weeks with NO phone calls from him. The two times that I miraculously managed to reach him (using someone else's cell phone), he promised me that he would deliver my desk "even if I have to do it myself." Both times I waited and still no desk.
After mutliple attempts to get my fixed desk or a refund (including contacting my bank, sending a demand letter and contacting the BBB), I have all but given up. It makes me furious that he can get away with this with absolutely no recourse or remorse on his part.
After reading other reviews, I see that he has done this multiple times. I am kicking myself for not fully investigating this unprofessional, piss poor excuse for a business owner prior to the move. I hope others will take my review to heart and stay far, far away Move Masters.
Oh, and I really take exception to his use of the military to garner more business...he is a disgrace to the US Marines.
