Sara
Lake Mary,#2Author of original report
Fri, June 01, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. But when the refund did not come immediately nor did it come for some time after emailing them several times, it was believed that they had lied and once the PayPal complaint was closed, there was nothing that could be done. However, they did eventually submit a FULL REFUND back into the PayPal account. They do have a "No Refund" Policy and it was not their fault that their Terms were not fully reviewed before siging up for their service but they agreed to refund all of the money due to personal circumstances. It really was a miscommunication and timing issue and in the end they held up to their promise. My only recommendation is that everyone read ALL of the terms before signing up for any service.
Sara
Lake Mary,#3Author of original report
Thu, May 31, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. They do have a "No Refund" Policy and agreed to refund my money due to my circumstances. But when the refund did not come immediately nor did it come for some time after emailing them several times, I believed I had been lied to and once I closed the PayPal complaint, there was nothing I could do. However, they did eventually submit a FULL REFUND through PayPal back into my account. I suggest that everyone read ALL of the terms before signing up for any service.
Sara
Lake Mary,#4Author of original report
Thu, May 31, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. They do have a "No Refund" Policy and agreed to refund my money due to my circumstances. But when the refund did not come immediately nor did it come for some time after emailing them several times, I believed I had been lied to and once I closed the PayPal complaint, there was nothing I could do. However, they did eventually submit a FULL REFUND through PayPal back into my account. I suggest that everyone read ALL of the terms before signing up for any service.
Sara
Lake Mary,#5Author of original report
Thu, May 31, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. They do have a "No Refund" Policy and agreed to refund my money due to my circumstances. But when the refund did not come immediately nor did it come for some time after emailing them several times, I believed I had been lied to and once I closed the PayPal complaint, there was nothing I could do. However, they did eventually submit a FULL REFUND through PayPal back into my account. I suggest that everyone read ALL of the terms before signing up for any service.
Sara
Lake Mary,#6Author of original report
Thu, May 31, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. They do have a "No Refund" Policy and agreed to refund my money due to my circumstances. But when the refund did not come immediately nor did it come for some time after emailing them several times, I believed I had been lied to and once I closed the PayPal complaint, there was nothing I could do. However, they did eventually submit a FULL REFUND through PayPal back into my account. I suggest that everyone read ALL of the terms before signing up for any service.
Sara
Lake Mary,#7Author of original report
Thu, May 31, 2007
As the attached communications from Movies Capital indicated, they promised to issue an immediate refund after closing out the PayPal complaint. They do have a "No Refund" Policy and agreed to refund my money due to my circumstances. But when the refund did not come immediately nor did it come for some time after emailing them several times, I believed I had been lied to and once I closed the PayPal complaint, there was nothing I could do. However, they did eventually submit a FULL REFUND through PayPal back into my account. I suggest that everyone read ALL of the terms before signing up for any service.