- Report: #1466123
Complaint Review: Moving Mania INC - Pembroke Park Florida
Reported By:
Marian -
White River Junction, Vermont, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Moving Mania INC
2575 SW 32 Ave Pembroke Park, 33023 Florida, United States
Phone:
(844) 668-3871
Web:
www.movingmaniausa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Moving Mania INC Moving Mania INC People ready this please go with your gut and do not use this company. Pembroke Park Florida
Our whole Moving Mania experience was just horrible. We were quoted one rate, but ended up paying double due a few extra cubic feet. Who knew a few tubs and boxes would cost just as much as a whole load.
Then the pickup crew arrived an hour late. Totally unprofessional.
The MM staff was completely rude and argumentative.
We couldn't get a straight answer for our delivery date. It was constantly changing.
We finally received our items from Moving Mania—several streets away as they would NOT deliver to our door. According to their very rude customer service people, they conveniently made it our problem for delivery due to the fact their moving truck was so large.
That wasn’t our problem.
But they made it our problem.
They wanted to charge us an extra $400 so they could rent a smaller truck. We didn't agree to their terms. We ended up renting our own truck for $40 and did the exchange while blocking traffic. In the end, MM did not deliver our items to our door or place them in our desired room upon delivery as per the contract—something they LOVE to refer to.
Another problem we encountered was some of our items were broken.
So much for MM's supposed “safe” moving practices. Don't trust this ripoff company. They will empty your bank account, destroy your stuff as well as your nerves.
