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  • Report:  #110454

Complaint Review: Moving Services - North Miami Beach Florida

Reported By:
- Alameda, California,
Submitted:
Updated:

Moving Services
2221 N.E. 164 St., Suite 358 North Miami Beach, 33160 Florida, U.S.A.
Phone:
800-203-8017
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In July, I submitted a request for moving my stuff from California to Hong Kong on website http://www.internationalmoving.ws/. Moving Services is one of the company contacted me. I looked into their website, and read their quote which looked legitimate to me.

So, I signed a contract with them. Within a week, they sent someone to picked up my shipment. I requested a bill of lading many many times without any success. My shipment supposed to arrive Hong Kong on 8/26/04. However, it did not happen.

Then the Moving services assigned a new representative, Carmen, to give me new shipping information. The shipment is supposed to arrive Hong Kong on 9/30/04. I requested bill of lading again this morning, the person who answered the phone told me that all the representatives were busy, and asked me to call back.

By the time I called back, no one answered the phone, not even the answering machine picked up the line. I called Miami police rightaway, and sent an email to Miami FBI. My fear is that my belongings are gone now. Is there anything I can do now?

Kitty

Alameda, California
U.S.A.


16 Updates & Rebuttals

Cindy

MESA,
Arizona,
U.S.A.
Moving Servces Held My Furniture Hostage Until I Paid Them

#2Consumer Suggestion

Wed, February 23, 2005

Moving Servces Held My Furniture Hostage Until I Paid Them We moved to another State to catch the wave of the real estate boom and we made $150,000.00. The nightmare began when we were solicited my Moving Services d.b.a Moving Star. We moved into our new home and there was no furniture there waiting for us as our contract stated. One week passed, two weeks, passed, nothing, week couldn't sleep one the floor, so we were forced to purchase new beds that cost thousands of dollars. Our furniture came and we submitted the bill, the denied our claim and HELD OUR FURNITURE HOSTAGE UNTIL WE PAID THEM IN FULL. WHAT CRIMINALS......HOSTAGE OF MY FAMILY PHOTOS HOW TO PROPERLY FILE A COMPLAINT AND GET YOUR STUFF BACK FOR FREE File a complaint with the District Attorney's Consumer Protection Division of your State below: Consumer Protection Division Los Angeles County District Attorney's Office 201 North Figueroa St., Suite 1600 Los Angeles, CA 90012 Director Consumer Services Department Miami-Dade County 140 West Flagler St. Suite 903 Miami FL 33130 305-375-3677 (Consumer Hotline) TDD/TTY: 305-375-4177 Fax: 305-375-4120 E-mail: [email protected] Web site: www.co.miami-dade.fl.us/csd Investigator Pasco County Consumer Affairs Division 7530 Little Road New Port Richey FL 34654 727-847-8106 352-521-5179 Fax: 727-847-8191 Chief Investigator Orange County Consumer Fraud Unit 415 North Orange Ave. P.O. Box 1673 Orlando FL 32802 407-836-2490 Fax: 407-836-1210 E-mail: [email protected] Web site: www.orangecountyfl.net Arizona State Offices Chief Counsel Consumer Protection and Advocacy Section Office of the Attorney General 1275 West Washington St. Phoenix AZ 85007 602-542-3702 602-542-5763 (consumer information and complaints) Toll free in AZ: 1-800-352-8431 TDD: 602-542-5002 Fax: 602-542-4579 Web site: www.ag.state.az.us Assistant Attorney General Office of the Attorney General Consumer Protection 400 West Congress South Bldg., Suite 315 Tucson AZ 85701 520-628-6504 Toll free in AZ: 1-800-352-8431 Fax: 520-628-6532 Web site: www.ag.state.az.us Director California Department of Consumer Affairs 400 R St. Suite 3000 Sacramento CA 95814 916-445-4465 916-445-2643 (Complaint Review Unit) Toll free in CA: 1-800-952-5210 TDD/TTY: 916-322-1700 or 1-800-326-2297 Web site: www.dca.ca.gov Director Economic Crime Franklin County Office of Prosecuting Attorney 369 South High Street Columbus OH 43215 614-462-3555 Fax: 614-462-6103 Prosecuting Attorney Portage County Office of Prosecuting Attorney 466 South Chestnut St. Ravenna OH 44266-3000 330-296-4593 Fax: 330-297-3856 County Offices Prosecuting Attorney Summit County Office of Prosecuting Attorney 53 University Ave. Akron OH 44308-1680 330-643-2800 TDD/TTY: 330-643-8277 (criminal) Fax: 330-643-2137 (civil) -------------------------------- THEN YOUR ARE TO SEND A DUPLICATE COMPLAINT TO THE ATTORNEY GENERALS OFFICE OF YOUR STATE & WHERE THE COMPANY IN QUESTION DOES BUSINESS IN BELOW: Attorney General Office of the Attorney General Public Inquiry Unit P.O. Box 944255 Sacramento CA 94244-2550 916-322-3360 Toll free in CA: 1-800-952-5225 TDD: 916-324-5564 Web site: www.caag.state.ca.us Florida State Offices Assistant Deputy Attorney General Economic Crimes Division Office of the Attorney General 110 SE 6th St. Fort Lauderdale FL 87001 954-712-4600 1-866-9-NO-SCAM Fax: 954-712-4658 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General 135 West Central Blvd. Suite 1000 Orlando FL 32801 407-999-5588 1-866-9-NO-SCAM Fax: 407-245-0365 Web site: http://myfloridalegal.com Assistant Deputy Attorney General Economic Crimes Division PL-01 The Capitol Tallahassee FL 32399 850-414-3600 1-866-9-NO-SCAM Fax: 850-414-4483 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General Concourse Center 4 3507 E. Frontage Rd. Suite 325 Tampa FL 33607 813-287-7950 1-866-9-NO-SCAM Fax: 813-281-5515 Web site: http://myfloridalegal.com Assistant Attorney General Economic Crimes Division Office of the Attorney General 1515 N. Flagler Ave., Suite 900 West Palm Beach FL 33401 561-837-5000 1-866-9-NO-SCAM Fax: 561-837-5109 Web site: http://myfloridalegal.com Assistant Attorney General Office of the Attorney General Consumer Protection 400 West Congress South Bldg., Suite 315 Tucson AZ 85701 520-628-6504 Toll free in AZ: 1-800-352-8431 Fax: 520-628-6532 Web site: www.ag.state.az.us Ohio State Offices Ohio Consumers' Counsel 77 South High St. 15th Floor Columbus OH 43266-0550 614-466-8574 (outside OH) 1-877-742-5622) E-mail: [email protected] Web site: ww.state.oh.us/cons/ Consumer Protection Section Ohio Attorney General's Office 30 East Broad St. 25th Floor Columbus OH 43215-3428 614-466-8831 Toll free in OH: 1-800-282-0515 TDD: 614-466-1393 Fax: 614-728-7583 E-mail: [email protected] Web site: ww.ag.state.oh.us --------------------------------- THEN SEND ANOTHER DUPLICATE COMPLAINT TO THE http://miami.fbi.gov/movescam/htm or mail a complaint to FBI attn. Moving Company Case 16320 NW 2nd Ave. N. Miami Beach FL 33169 or fax it to 305-787-6102 ------------------------------------ THEN SEND ANOTHER DUPLICATE COMPLAINT TO THE BBB AT WWW.BBB.ORG/ MAKE AMERICA GREAT AGAIN AND DONT FORGET TO THANK RIPOFF REPORT


Joshua

North Miami Beach,
Florida,
U.S.A.
WE WONDER WHO SPREAD THE RUMORS THAT MOVING SERVICES TOOK DEPOSITS AND SCAMMED CUSTOMERS

#3UPDATE Employee

Mon, February 14, 2005

TO OUR FREINDLY ADVOCATES: THIS WAS NOT A SCAM, KAMILLA WE URGE YOU TO CALL MANY OF OUR VENDORS AND ASK THEM IF THEY ARE PAID IN FULL: WE ABSOLUTELY GUARANTEE THAT 95% FO ALL OUR VENDORS ARE PAID IN FULL. 2 MAJOR VENDORS: GLOBAL OCEAN FREIGHT AND RINKENS OWE US MONEY. HOW CLEARER CAN THIS STATEMENT BE. THEY OWE US AND REFUSE TO PAY. WE HAVE DOCUMENTED PROOF. THE REST ARE PAID IN FULL. PLEASE CONTACT THEM AND GET THE PROOF FOR YOURSELF SO TO ALL THE PEOPLE WHO CLAIM THIS IS A SCAM PLEASE EMIAL US. WE WILL BE GLAD TO COMMUNICATE WITH YOU. IF YOU DONT THEN STOP SPREADING RUMORS THAT DO NOT EXIST, YOU ARE WIASTING YOUR TIME, RIPOFF REPORTS TIME AND OUR TIME. YOU ARE CHILDISH AND IMMATURE. GROW UP KAMILLA AND DISTINGUISH BETWEEN A COMPANY THAT HAD TECHNICAL DIFFICULTIES, LOGISTIC PROBLEMS, AND FINANCIAL ISSUES, COUPLED WITH BEING UNDERSTAFFED AS APPOSED TO A MOVING SCAM, WE NEVER HELD ANYONE CARGO HOSTAGE, CUSTOMERS ARE ALWAYS FREE TO PICK UP CARGO IF THEY ARE NOT 100% SATISFIED. WE ALWAYS GAVE ACCURATE VOLUME BASED ON THE SHIPPERS DOCUMENTED RECEIPT. YOUR A VERY ANGRY PERSON KAMILLA. WE ONLY WISH FOR YOU SOME PEACE IN YOUR LIFE. THANK YOU MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
WE WONDER WHO SPREAD THE RUMORS THAT MOVING SERVICES TOOK DEPOSITS AND SCAMMED CUSTOMERS

#4UPDATE Employee

Mon, February 14, 2005

TO OUR FREINDLY ADVOCATES: THIS WAS NOT A SCAM, KAMILLA WE URGE YOU TO CALL MANY OF OUR VENDORS AND ASK THEM IF THEY ARE PAID IN FULL: WE ABSOLUTELY GUARANTEE THAT 95% FO ALL OUR VENDORS ARE PAID IN FULL. 2 MAJOR VENDORS: GLOBAL OCEAN FREIGHT AND RINKENS OWE US MONEY. HOW CLEARER CAN THIS STATEMENT BE. THEY OWE US AND REFUSE TO PAY. WE HAVE DOCUMENTED PROOF. THE REST ARE PAID IN FULL. PLEASE CONTACT THEM AND GET THE PROOF FOR YOURSELF SO TO ALL THE PEOPLE WHO CLAIM THIS IS A SCAM PLEASE EMIAL US. WE WILL BE GLAD TO COMMUNICATE WITH YOU. IF YOU DONT THEN STOP SPREADING RUMORS THAT DO NOT EXIST, YOU ARE WIASTING YOUR TIME, RIPOFF REPORTS TIME AND OUR TIME. YOU ARE CHILDISH AND IMMATURE. GROW UP KAMILLA AND DISTINGUISH BETWEEN A COMPANY THAT HAD TECHNICAL DIFFICULTIES, LOGISTIC PROBLEMS, AND FINANCIAL ISSUES, COUPLED WITH BEING UNDERSTAFFED AS APPOSED TO A MOVING SCAM, WE NEVER HELD ANYONE CARGO HOSTAGE, CUSTOMERS ARE ALWAYS FREE TO PICK UP CARGO IF THEY ARE NOT 100% SATISFIED. WE ALWAYS GAVE ACCURATE VOLUME BASED ON THE SHIPPERS DOCUMENTED RECEIPT. YOUR A VERY ANGRY PERSON KAMILLA. WE ONLY WISH FOR YOU SOME PEACE IN YOUR LIFE. THANK YOU MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
WE WONDER WHO SPREAD THE RUMORS THAT MOVING SERVICES TOOK DEPOSITS AND SCAMMED CUSTOMERS

#5UPDATE Employee

Mon, February 14, 2005

TO OUR FREINDLY ADVOCATES: THIS WAS NOT A SCAM, KAMILLA WE URGE YOU TO CALL MANY OF OUR VENDORS AND ASK THEM IF THEY ARE PAID IN FULL: WE ABSOLUTELY GUARANTEE THAT 95% FO ALL OUR VENDORS ARE PAID IN FULL. 2 MAJOR VENDORS: GLOBAL OCEAN FREIGHT AND RINKENS OWE US MONEY. HOW CLEARER CAN THIS STATEMENT BE. THEY OWE US AND REFUSE TO PAY. WE HAVE DOCUMENTED PROOF. THE REST ARE PAID IN FULL. PLEASE CONTACT THEM AND GET THE PROOF FOR YOURSELF SO TO ALL THE PEOPLE WHO CLAIM THIS IS A SCAM PLEASE EMIAL US. WE WILL BE GLAD TO COMMUNICATE WITH YOU. IF YOU DONT THEN STOP SPREADING RUMORS THAT DO NOT EXIST, YOU ARE WIASTING YOUR TIME, RIPOFF REPORTS TIME AND OUR TIME. YOU ARE CHILDISH AND IMMATURE. GROW UP KAMILLA AND DISTINGUISH BETWEEN A COMPANY THAT HAD TECHNICAL DIFFICULTIES, LOGISTIC PROBLEMS, AND FINANCIAL ISSUES, COUPLED WITH BEING UNDERSTAFFED AS APPOSED TO A MOVING SCAM, WE NEVER HELD ANYONE CARGO HOSTAGE, CUSTOMERS ARE ALWAYS FREE TO PICK UP CARGO IF THEY ARE NOT 100% SATISFIED. WE ALWAYS GAVE ACCURATE VOLUME BASED ON THE SHIPPERS DOCUMENTED RECEIPT. YOUR A VERY ANGRY PERSON KAMILLA. WE ONLY WISH FOR YOU SOME PEACE IN YOUR LIFE. THANK YOU MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
WE WONDER WHO SPREAD THE RUMORS THAT MOVING SERVICES TOOK DEPOSITS AND SCAMMED CUSTOMERS

#6UPDATE Employee

Mon, February 14, 2005

TO OUR FREINDLY ADVOCATES: THIS WAS NOT A SCAM, KAMILLA WE URGE YOU TO CALL MANY OF OUR VENDORS AND ASK THEM IF THEY ARE PAID IN FULL: WE ABSOLUTELY GUARANTEE THAT 95% FO ALL OUR VENDORS ARE PAID IN FULL. 2 MAJOR VENDORS: GLOBAL OCEAN FREIGHT AND RINKENS OWE US MONEY. HOW CLEARER CAN THIS STATEMENT BE. THEY OWE US AND REFUSE TO PAY. WE HAVE DOCUMENTED PROOF. THE REST ARE PAID IN FULL. PLEASE CONTACT THEM AND GET THE PROOF FOR YOURSELF SO TO ALL THE PEOPLE WHO CLAIM THIS IS A SCAM PLEASE EMIAL US. WE WILL BE GLAD TO COMMUNICATE WITH YOU. IF YOU DONT THEN STOP SPREADING RUMORS THAT DO NOT EXIST, YOU ARE WIASTING YOUR TIME, RIPOFF REPORTS TIME AND OUR TIME. YOU ARE CHILDISH AND IMMATURE. GROW UP KAMILLA AND DISTINGUISH BETWEEN A COMPANY THAT HAD TECHNICAL DIFFICULTIES, LOGISTIC PROBLEMS, AND FINANCIAL ISSUES, COUPLED WITH BEING UNDERSTAFFED AS APPOSED TO A MOVING SCAM, WE NEVER HELD ANYONE CARGO HOSTAGE, CUSTOMERS ARE ALWAYS FREE TO PICK UP CARGO IF THEY ARE NOT 100% SATISFIED. WE ALWAYS GAVE ACCURATE VOLUME BASED ON THE SHIPPERS DOCUMENTED RECEIPT. YOUR A VERY ANGRY PERSON KAMILLA. WE ONLY WISH FOR YOU SOME PEACE IN YOUR LIFE. THANK YOU MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
THANKING EDITOR @RIPOFFREPORT

#7UPDATE Employee

Mon, February 14, 2005

MOVING SERVICES WOULD LIKE TO TAKE A MOMENT AND THANK THE EDITOR THAT IS HELPING US RESPOND TO ALL THE LIES THAT ARE POSTED ON THIS WEBSITE, WE REALIZE THAT THE EDITOR IS NOT ENDORSING ANYTHING BUT IS JUST ACTING AS A NUETRAL PARTY. THANK YOU ED, WE APPRECAITE YOUR ASSISTANCE MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
THANKING EDITOR @RIPOFFREPORT

#8UPDATE Employee

Mon, February 14, 2005

MOVING SERVICES WOULD LIKE TO TAKE A MOMENT AND THANK THE EDITOR THAT IS HELPING US RESPOND TO ALL THE LIES THAT ARE POSTED ON THIS WEBSITE, WE REALIZE THAT THE EDITOR IS NOT ENDORSING ANYTHING BUT IS JUST ACTING AS A NUETRAL PARTY. THANK YOU ED, WE APPRECAITE YOUR ASSISTANCE MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
THANKING EDITOR @RIPOFFREPORT

#9UPDATE Employee

Mon, February 14, 2005

MOVING SERVICES WOULD LIKE TO TAKE A MOMENT AND THANK THE EDITOR THAT IS HELPING US RESPOND TO ALL THE LIES THAT ARE POSTED ON THIS WEBSITE, WE REALIZE THAT THE EDITOR IS NOT ENDORSING ANYTHING BUT IS JUST ACTING AS A NUETRAL PARTY. THANK YOU ED, WE APPRECAITE YOUR ASSISTANCE MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
THANKING EDITOR @RIPOFFREPORT

#10UPDATE Employee

Mon, February 14, 2005

MOVING SERVICES WOULD LIKE TO TAKE A MOMENT AND THANK THE EDITOR THAT IS HELPING US RESPOND TO ALL THE LIES THAT ARE POSTED ON THIS WEBSITE, WE REALIZE THAT THE EDITOR IS NOT ENDORSING ANYTHING BUT IS JUST ACTING AS A NUETRAL PARTY. THANK YOU ED, WE APPRECAITE YOUR ASSISTANCE MOVING SERVICES


Joshua

North Miami Beach,
Florida,
U.S.A.
NO ONE FLED TO ISRAEL

#11UPDATE Employee

Mon, February 14, 2005

Dear Kitty, and Kamilla, Please be advised that no one from Moving Services has fled to Israel like your claims. Where do you get your information form? Do you beleive everything you read on websites? its just like believing everything you read in the news paper "much like the story that Dan Rather ran about President Bush" NOw he is stepping down before they shoot him down, he knows whats best for him. SO please dont believe everything you hear, Yes Moving Services have an attorney who is handling the case and they are doing all they can to assist customers and give information and refuds. Thank You


Joshua

North Miami Beach,
Florida,
U.S.A.
Kitty, YOU GOT YOUR CARGO, NO ONE STOLE IT

#12UPDATE Employee

Mon, February 14, 2005

Dear Kitty, Please for the sake of anyones dignity, Your cargo was never stolen or lost, the fact is the FMC never contacted us, your cargo was on the ocean and it took time for it to arrive, its people like Kamilla elliot who spark up fires and claim that we are theives. Your cargo was picked up, you paid for your services and we shipped it out, its that simple. why do you feel that we stole your cargo. If you realize many customers who thought that the cargo was lost or stolen or the SCAM like kamilla Elliot likes to put it never happened. You need to visit other companies and see what scamming is all about. Moving Services had technical and logistics problems, we were understaffed and the last month although in financial problems still managed to pay vendors over $100,000.00 in bills, we can prove this right here right now. Can kamilla prove her piont the "seldom we paid to vendors just to continue the scam" This is such lies, My fellow customers, ,Moving Services apoligizes to all its customers that if at any piont in time we made you feel uncomfortable do to our lack of staff, and logistic problems. We never intented this to happen, but it did. THis does not make us criminals, it makes us hard working Americans who try to create a business. Macys claimed bankruptcy to all its vendors with the NYC store 8-9 times before making the store happen, does that make him a criminal to his vendors. Please customers, its very easy to piont fingers when you have an advocate like Kamilla Elliot. Kitty, Moving Services apoligizes and thats all we have to say about it, no one scammed you or took your money or cargo you received the services that you ordered, Please confirm this today. THank You Moving Services


Hung

Antwerp,
Europe,
Belgium
I was also ripped off

#13Consumer Comment

Mon, November 22, 2004

I was also ripped off by these people. I just realized that this was a scam when I typed Jennifer Spinelli's name into google. I don't know what to do. I just filled out the FBI report and I hope they will get back to me. I live in Belgium now, so it is difficult to call the states. I just want my stuff. I also recieved a bill from a company called Overnite for $800. They say I am responsible for paying this even though I never setup an agreement with them. I just need some help, so if you guys can help that would be great.


Kitty

Alameda,
California,
U.S.A.
I finally got my shipment in Hong Kong

#14Author of original report

Sat, October 23, 2004

Moving Services finally responded to my email and gave me the pick up information. My people in Hong Kong picked up the shipment last week. The most helpful people in my case is the people with FMC. Not too long after the FMC contacted the Moving Services, I got an email for the pick up information. It is the only agency I have found that is able and willing to help. All the others were telling me that they do not have the jurisdiction, and the resources to assist me. BBB was another agency that was responded to me, but all they could do was to send Moving Services a letter. I hope my information can help other people to retrieve their properties too.


Kamilla

Lancaster,
Other,
United Kingdom
I've found my things and yours may be there too, been working with the FBI to get Moving Services to disclose the location of my thing

#15Consumer Suggestion

Fri, October 22, 2004

Kitty--my things were taken from Oakland, CA around the same time as yours and probably to the same storage place. I have been working with the FBI to get Moving Services to disclose the location of my things and under threat of extradiction from Israel, where the owners have fled, they have finally disclosed the location (assuming this is not just another lie). Getting them to release them is another step, but the FBI says we have a right to fire them at any time and ask for our goods back. At any rate, I wanted to give you the address they gave me in case it helps you find your things: Wim c/o La Ranch 18048 S Laurel Place Rancho Dominguez, CA 90220 Good luck! And don't pay them any more money!


Kitty

Alameda,
California,
U.S.A.
Federal Maritime Commission is helping me to get Moving Services to respond.

#16Author of original report

Fri, October 08, 2004

Federal Maritime Commission is very helpful to get Moving Services to respond to me. My people in Hong Kong are trying to retrieve my property. Hopefully, my problem is resolved. Per FMC, there are many claims about Moving Services recently. The people in FMC have closed several cases with this company. If you are having problems getting a hold with Moving Services, try asking FMC for help. Their number is 202-523-5807.


Kamilla

Lancaster,
Other,
United Kingdom
File a complaint with the FBI

#17Consumer Suggestion

Fri, October 08, 2004

I am also a victim. I have a report on this web site under the name Kaylee. They have taken everything I own and thousands of dollars from me too. The FBI in Florida is investigating moving scam companies and has indicted a number of them, but hasn't yet indicted Moving Services. If we are to get them after Moving Services, all we victims need to file a complaint on their web site at http://miami.fbi.gov/movescam/htm or mail a complaint to FBI attn. Moving Company Case 16320 NW 2nd Ave. N. Miami Beach FL 33169 or fax it to 305-787-6102 This is crucial. This company has had two prior scam companies and they keep going back in business under new names. We have to get them in prison.

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