- Report: #182443
Complaint Review: Mp3Downloadhq - Nationwide
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Author Confirmed
Why?
Mp3Downloadhq
Mp3Downloadhq.com Nationwide, U.S.A.
Phone:
866-9785522
Web:
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Mp3Downloadhq ripoff Internet
Upon visiting this site you would try to click on an object to view a sample of whatever it is they are advertising. After you do this you will be prompted to register with this site. Like ebay they ask for your credit card number just in case you decide to buy something from the site later on. Then before you finish signing up you are asked to read the user agreement contract. Upon reading it the first time everything looks in order, then later you will be charged 37 or more dollars off your credit card without any reason why or even without purchasing anything from the site.
Once you try to reach the company and asked them why, that is if you get through the automated machine the person on the other end will say that buy registering you agreed to a yearly membership and was charged for it. If you check the user agreement by that time you can tell that it had been changed from what was previsiouly there. They then tell you that if you wish to cancel that there is a $9.99 cancelation fee.
Even though there was nothing stated about a yearly membership fee in the beginning they will charged you and then most of the time don't check any of their messages so that when you do call them all you get is the machine saying "please leave a message, I'm sorry this mailbox is full" and then the call automatically disconnects.
This site is designed to rip people off and should be taken down.
Al
Crawfrodville, Georgia
U.S.A.
Once you try to reach the company and asked them why, that is if you get through the automated machine the person on the other end will say that buy registering you agreed to a yearly membership and was charged for it. If you check the user agreement by that time you can tell that it had been changed from what was previsiouly there. They then tell you that if you wish to cancel that there is a $9.99 cancelation fee.
Even though there was nothing stated about a yearly membership fee in the beginning they will charged you and then most of the time don't check any of their messages so that when you do call them all you get is the machine saying "please leave a message, I'm sorry this mailbox is full" and then the call automatically disconnects.
This site is designed to rip people off and should be taken down.
Al
Crawfrodville, Georgia
U.S.A.
1 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Sat, September 05, 2009
Hello Al,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
