- Report: #288140
Complaint Review: Mp3musichq - Internet
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Mp3musichq
mp3musichq.com Internet, U.S.A.
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Mp3musichq is a clever fraud. beware! Internet
Here is how it works.
-You try to buy filesharing software from these guys for what seems like a reasonable price (about $30)
-in tiny print there is line that says you get tecnical support and buried in lower right corner is a charge of 9.88 per month. You have to uncheck the box not to get this.
-The payment summary where you pay is clever to say that the amount they say you are getting charged is what you will be charged 'taday'' no where does it mention the monthly cost.
-so next month you get the monthly bill of $9.88.
-assuming you notice you can call and get it cancelled.
-but what they count on is that you don't notice for a few months and they make their money for a few months for basically nothing.
simple and not illegal, just a clever rip-off.
Gary davidson
north saanich, British Columbia
Canada
-You try to buy filesharing software from these guys for what seems like a reasonable price (about $30)
-in tiny print there is line that says you get tecnical support and buried in lower right corner is a charge of 9.88 per month. You have to uncheck the box not to get this.
-The payment summary where you pay is clever to say that the amount they say you are getting charged is what you will be charged 'taday'' no where does it mention the monthly cost.
-so next month you get the monthly bill of $9.88.
-assuming you notice you can call and get it cancelled.
-but what they count on is that you don't notice for a few months and they make their money for a few months for basically nothing.
simple and not illegal, just a clever rip-off.
Gary davidson
north saanich, British Columbia
Canada
1 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Sat, September 05, 2009
Hello Gary,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
