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  • Report:  #381495

Complaint Review: Mp4nation.net - Internet Nationwide

Reported By:
- elizabeth, New Jersey,
Submitted:
Updated:

Mp4nation.net
Internet, Nationwide, Hong Kong
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered an mp4 player from mp4nation.net , the order was taking forever, and I inquired about its whereabouts. They gave me an invalid tracking number for Hong Kong, this guy "Raz" ignored my emails from all of their email addresses. The shipment wasnt shipped until a week after my order. It has been almost a month and I have not received my order, and the company or should i say "Raz" has not responded to my emails. I files a paypal complaint, and a complaint with my bank, as well as a complaint with the Better Business Bureau. So I should be getting my money back soon.

Derek

elizabeth, New Jersey

U.S.A.


1 Updates & Rebuttals

Raz

HK,
Hawaii,
Hong Kong
ummm no

#2UPDATE Employee

Mon, November 10, 2008

1) We reply to emails, but if you have a Yahoo or Hotmail account you will need to check the spam bin most likely for them, nothing we can do about that 2) Tracking is valid, but on usps.com it only becomes valid once the item arrive in the US, thats not an issue with us, thats just how it is. 3) Sorry but delays in delivery after the parcel has left us by the post office or customs is beyond our scope of control We always ship, we always reply, online since 2006 and with over 10,000 retail orders fulfilled, we may not be perfect, but we are reliable and do our best to make customers happy.

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