Complaint Review: Mr. Paul Sutton /Barrington Capital Corp. - San Diego California

Let me get this straight, Paul. Did you just give the first and last names of a former customer, along with the appraised value of his property and his FICO score? I would never deal with a mortgage broker that would treat confidential information so indiscreetly. I understand you are upset at having been named, in your mind - unfairly, on a ripoff report. That does not give you the right to publish confidential information nor does it give you the right to make statements regarding the mental stability of an individual without attribution or expertise. In essence, your response is far more damaging to your reputation than the initial report was.

4134 Adams Ave, Suite 11 San Diego, CA 92116 November 1, 2004 To Whom It May Concern: This letter of rebuttal is in regard to my name being placed on this website without due reason. I contacted Mr. Philip Ripley a few months ago regarding an inquiry that he made on LowerMyBills.com. I took his application over the telephone, and gave him a basic overview the type of loan he would qualify for based on his needs and his credit profile. I advised Mr. Ripley to not let any other mortgage lenders access his credit report, due to the fact that it would cause his credit score to decrease. When I took his application, he estimated the value of his home at $120,000. I accessed his credit report as well as his income and asset documentation, and quoted him an interest rate based on the parameters I had on paper, which are based on his credit score, his debt to income ratio, his assets, and the proposed loan to value on his property. I ordered the appraisal inspection from a local appraiser in Jacksonville and proceeded with the loan process based on the estimated value of this property that Mr. Ripley gave me. When I received the appraisal report, the value came in at only $98,000, which was 95% of Mr. Ripley's current outstanding mortgage on this property. Due to the value of Mr. Ripley's property coming in substantially lower than what he originally estimated, the interest rate increased due to the loan to value increasing from 90% to 95%. When Mr. Ripley's file was submitted to the underwriting department, his credit report had to be pulled again, as this is standard procedure on any sub-prime loan. His credit score had plummeted from a 610 to a 550 due to his own actions, causing an additional snag in his loan approval. Mr. Ripley was offered an interest rate based on the actual loan to value (per the appraisal report), and his new FICO score, and became extremely hostile and uncooperative. In addition to these two major factors that changed in Mr. Ripley's loan scenario, the series of hurricanes began to hit the state of Florida. As all lenders know, every scheduled funding in the state of Florida was put on hold until the hurricanes passed, and a re-certification of the subject property was completed by the appraiser. Mr. Ripley seemed to think that this was an act of discrimination and incompetence on the part of my company, Barrington Capital Corporation. I did everything in my power to accommodate Mr. Ripley in his request for a refinance. He has no right to report me, or any of my associates who worked on his file to this website. Loan parameters are determined by strict and precise characteristics of the borrower, as well as the property. Mr. Ripley was offered a fair and honest loan based on his current situation, as every customer of Barrington Capital Corporation is. Mr. Ripley would have received the same offer from any lending institution that he submitted an application to. He had no right or reason to report me as a so called "Rip Off Artist". It was also recently discovered that Mr. Ripley is clinically mentally unstable and seeks treatment for his mental well being.

4134 Adams Ave, Suite 11 San Diego, CA 92116 November 1, 2004 To Whom It May Concern: This letter of rebuttal is in regard to my name being placed on this website without due reason. I contacted Mr. Philip Ripley a few months ago regarding an inquiry that he made on LowerMyBills.com. I took his application over the telephone, and gave him a basic overview the type of loan he would qualify for based on his needs and his credit profile. I advised Mr. Ripley to not let any other mortgage lenders access his credit report, due to the fact that it would cause his credit score to decrease. When I took his application, he estimated the value of his home at $120,000. I accessed his credit report as well as his income and asset documentation, and quoted him an interest rate based on the parameters I had on paper, which are based on his credit score, his debt to income ratio, his assets, and the proposed loan to value on his property. I ordered the appraisal inspection from a local appraiser in Jacksonville and proceeded with the loan process based on the estimated value of this property that Mr. Ripley gave me. When I received the appraisal report, the value came in at only $98,000, which was 95% of Mr. Ripley's current outstanding mortgage on this property. Due to the value of Mr. Ripley's property coming in substantially lower than what he originally estimated, the interest rate increased due to the loan to value increasing from 90% to 95%. When Mr. Ripley's file was submitted to the underwriting department, his credit report had to be pulled again, as this is standard procedure on any sub-prime loan. His credit score had plummeted from a 610 to a 550 due to his own actions, causing an additional snag in his loan approval. Mr. Ripley was offered an interest rate based on the actual loan to value (per the appraisal report), and his new FICO score, and became extremely hostile and uncooperative. In addition to these two major factors that changed in Mr. Ripley's loan scenario, the series of hurricanes began to hit the state of Florida. As all lenders know, every scheduled funding in the state of Florida was put on hold until the hurricanes passed, and a re-certification of the subject property was completed by the appraiser. Mr. Ripley seemed to think that this was an act of discrimination and incompetence on the part of my company, Barrington Capital Corporation. I did everything in my power to accommodate Mr. Ripley in his request for a refinance. He has no right to report me, or any of my associates who worked on his file to this website. Loan parameters are determined by strict and precise characteristics of the borrower, as well as the property. Mr. Ripley was offered a fair and honest loan based on his current situation, as every customer of Barrington Capital Corporation is. Mr. Ripley would have received the same offer from any lending institution that he submitted an application to. He had no right or reason to report me as a so called "Rip Off Artist". It was also recently discovered that Mr. Ripley is clinically mentally unstable and seeks treatment for his mental well being.

4134 Adams Ave, Suite 11 San Diego, CA 92116 November 1, 2004 To Whom It May Concern: This letter of rebuttal is in regard to my name being placed on this website without due reason. I contacted Mr. Philip Ripley a few months ago regarding an inquiry that he made on LowerMyBills.com. I took his application over the telephone, and gave him a basic overview the type of loan he would qualify for based on his needs and his credit profile. I advised Mr. Ripley to not let any other mortgage lenders access his credit report, due to the fact that it would cause his credit score to decrease. When I took his application, he estimated the value of his home at $120,000. I accessed his credit report as well as his income and asset documentation, and quoted him an interest rate based on the parameters I had on paper, which are based on his credit score, his debt to income ratio, his assets, and the proposed loan to value on his property. I ordered the appraisal inspection from a local appraiser in Jacksonville and proceeded with the loan process based on the estimated value of this property that Mr. Ripley gave me. When I received the appraisal report, the value came in at only $98,000, which was 95% of Mr. Ripley's current outstanding mortgage on this property. Due to the value of Mr. Ripley's property coming in substantially lower than what he originally estimated, the interest rate increased due to the loan to value increasing from 90% to 95%. When Mr. Ripley's file was submitted to the underwriting department, his credit report had to be pulled again, as this is standard procedure on any sub-prime loan. His credit score had plummeted from a 610 to a 550 due to his own actions, causing an additional snag in his loan approval. Mr. Ripley was offered an interest rate based on the actual loan to value (per the appraisal report), and his new FICO score, and became extremely hostile and uncooperative. In addition to these two major factors that changed in Mr. Ripley's loan scenario, the series of hurricanes began to hit the state of Florida. As all lenders know, every scheduled funding in the state of Florida was put on hold until the hurricanes passed, and a re-certification of the subject property was completed by the appraiser. Mr. Ripley seemed to think that this was an act of discrimination and incompetence on the part of my company, Barrington Capital Corporation. I did everything in my power to accommodate Mr. Ripley in his request for a refinance. He has no right to report me, or any of my associates who worked on his file to this website. Loan parameters are determined by strict and precise characteristics of the borrower, as well as the property. Mr. Ripley was offered a fair and honest loan based on his current situation, as every customer of Barrington Capital Corporation is. Mr. Ripley would have received the same offer from any lending institution that he submitted an application to. He had no right or reason to report me as a so called "Rip Off Artist". It was also recently discovered that Mr. Ripley is clinically mentally unstable and seeks treatment for his mental well being.

4134 Adams Ave, Suite 11 San Diego, CA 92116 November 1, 2004 To Whom It May Concern: This letter of rebuttal is in regard to my name being placed on this website without due reason. I contacted Mr. Philip Ripley a few months ago regarding an inquiry that he made on LowerMyBills.com. I took his application over the telephone, and gave him a basic overview the type of loan he would qualify for based on his needs and his credit profile. I advised Mr. Ripley to not let any other mortgage lenders access his credit report, due to the fact that it would cause his credit score to decrease. When I took his application, he estimated the value of his home at $120,000. I accessed his credit report as well as his income and asset documentation, and quoted him an interest rate based on the parameters I had on paper, which are based on his credit score, his debt to income ratio, his assets, and the proposed loan to value on his property. I ordered the appraisal inspection from a local appraiser in Jacksonville and proceeded with the loan process based on the estimated value of this property that Mr. Ripley gave me. When I received the appraisal report, the value came in at only $98,000, which was 95% of Mr. Ripley's current outstanding mortgage on this property. Due to the value of Mr. Ripley's property coming in substantially lower than what he originally estimated, the interest rate increased due to the loan to value increasing from 90% to 95%. When Mr. Ripley's file was submitted to the underwriting department, his credit report had to be pulled again, as this is standard procedure on any sub-prime loan. His credit score had plummeted from a 610 to a 550 due to his own actions, causing an additional snag in his loan approval. Mr. Ripley was offered an interest rate based on the actual loan to value (per the appraisal report), and his new FICO score, and became extremely hostile and uncooperative. In addition to these two major factors that changed in Mr. Ripley's loan scenario, the series of hurricanes began to hit the state of Florida. As all lenders know, every scheduled funding in the state of Florida was put on hold until the hurricanes passed, and a re-certification of the subject property was completed by the appraiser. Mr. Ripley seemed to think that this was an act of discrimination and incompetence on the part of my company, Barrington Capital Corporation. I did everything in my power to accommodate Mr. Ripley in his request for a refinance. He has no right to report me, or any of my associates who worked on his file to this website. Loan parameters are determined by strict and precise characteristics of the borrower, as well as the property. Mr. Ripley was offered a fair and honest loan based on his current situation, as every customer of Barrington Capital Corporation is. Mr. Ripley would have received the same offer from any lending institution that he submitted an application to. He had no right or reason to report me as a so called "Rip Off Artist". It was also recently discovered that Mr. Ripley is clinically mentally unstable and seeks treatment for his mental well being.