- Report: #1036758
Complaint Review: mr. Rooter Plumbing - naples Florida
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Author Not Confirmed
Why?
mr. Rooter Plumbing
5780 Taylor Road, Suite 3 naples, 34109 Florida, United States of America
Phone:
2395979010
Web:
www.mrrooter.com
Categories:
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mr. Rooter Plumbing Billed $1,576.33 over the original $500 estimate without an estimate or approval. naples, Florida
This is the first time I have ever filed a complaint against anyone, however i don't want anyone else to have this issue - Mr. Rooter came to our non-profit animal sanctuary because of "a leak" that we had, the technician told me it would cost $500, I agreed. When I came back, he had not only fixed the leak but also moved my washer box and drain line, the bill was $2,076.33!! I paid the agreed $500. If he would have told me the cost before he did the work, I would not have done it. I feel tricked and taken advantage of. The company is intending to file a lien against our property now. Do not use Mr Rooter!! They are over priced and take advantage of customers.
1 Updates & Rebuttals
Mr. Rooter, LLC
Waco,Texas,
Negative Experience
#2UPDATE Employee
Fri, March 22, 2013
Hi, I'm so sorry you had a negative experience with your local Mr. Rooter. This is certainly not how like to conduct business - please contact our Manager of Customer Service at 254-745-2436, she would be happy to assist getting this straightened out.
