- Report: #866361
Complaint Review: MSI Merchant Service & Michael Barona - Smithown New York
Reported By:
Apple Tree Cleaners -
Nesconset, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MSI Merchant Service & Michael Barona
70 Cygnet Dr. Smithown, 11787 New York, United States of America
Phone:
6316621441
Web:
http://merchantservices.com/contact
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MSI Merchant Service & Michael Barona Promised Flat Fee and Free Credit Card Machine Smithown, New York
Mr.Barona came into my store week prior to the signing of the lease as a
representative for a certain merchant service. He was a young gentlemen and
pitched me a excellent deal on the merchant account rates. He told me that I could
have $50.00 FLAT RATE on my rate. I thought this was an amazing deal because
who wouldnt want to have a flat credit card rate. He told me in his own words,
This something new we are trying. The low rate will attract many clients, which in
the end, pays off as to having just few clients with regular rates.
Despite the flat rate, he assure me that the rates he currently has with this
merchant company, which he did not fully disclose nor that he was an independent
contractor, till I ask few times, to be significantly lower. To top it off, he offer me
free credit card machine and told me that you can have this machine for free as long
as you keep the merchant account with them. In addition, because I am new client,
my next bill can either $50.00 or $40+ if you accept and use this credit card machine
instead of the one I currently have.
At the day of the contract signing, I asked him what am I signing and what
does the title non-cancellable means, he told me that its just a procedure for the
office and I am not reliable for the fees that may come up. To finalize the deal, we
called the machine financing company and while I am on the speaker phone (he
insisted) with the leasing reprehensive to go over the details, he told on the side to
disregard everything they say and just say yes to avoid fees.
Surely, the bill arrives and merchant bills come up to $190.00 with 3 year
contract and additional $40.50 for the credit card machine lease with 48 months.
Watch out for Michael Barona (70 cygnet dr. Smithtown ny) or any MSI merchant Representative. They are bad news.
representative for a certain merchant service. He was a young gentlemen and
pitched me a excellent deal on the merchant account rates. He told me that I could
have $50.00 FLAT RATE on my rate. I thought this was an amazing deal because
who wouldnt want to have a flat credit card rate. He told me in his own words,
This something new we are trying. The low rate will attract many clients, which in
the end, pays off as to having just few clients with regular rates.
Despite the flat rate, he assure me that the rates he currently has with this
merchant company, which he did not fully disclose nor that he was an independent
contractor, till I ask few times, to be significantly lower. To top it off, he offer me
free credit card machine and told me that you can have this machine for free as long
as you keep the merchant account with them. In addition, because I am new client,
my next bill can either $50.00 or $40+ if you accept and use this credit card machine
instead of the one I currently have.
At the day of the contract signing, I asked him what am I signing and what
does the title non-cancellable means, he told me that its just a procedure for the
office and I am not reliable for the fees that may come up. To finalize the deal, we
called the machine financing company and while I am on the speaker phone (he
insisted) with the leasing reprehensive to go over the details, he told on the side to
disregard everything they say and just say yes to avoid fees.
Surely, the bill arrives and merchant bills come up to $190.00 with 3 year
contract and additional $40.50 for the credit card machine lease with 48 months.
Watch out for Michael Barona (70 cygnet dr. Smithtown ny) or any MSI merchant Representative. They are bad news.
2 Updates & Rebuttals
Apple Tree Cleaners
United States of AmericaIrony.
#2Author of original report
Wed, April 11, 2012
How ironic of you to tell me about character...
First of all, Why would anyone need a 2nd terminal when both models, either new or not, do exactly the same functions.
Second, How would you know if i was or wasn't approach by another merchant processor. Either you are keeping tabs on every people that comes into my store or all of the Long Island Merchant representative are keeping tabs on each other.
I'm glad you came to the this site and responded back. It shows me that you very are aware of you misdeeds.
Credit reflects character? No.
Integrity reflects character.
Please don't waste more of my time.
Mycheal Barone
Smithtown,New York,
United States of America
Character
#3REBUTTAL Individual responds
Wed, April 11, 2012
Mike the proprietor of Apple Tree Cleaners was fully explained every possible fee by both myself as well as the leasing company, Lease Finance Group. He had asked me if I had a new model of his terminal the Verifone Omni VX510DC, I advised him that I did, the Verifone Omni VX570DC. A few days later he was approached by another merchant processor who offered him the VX570 for free. I do not have the resources to provide free terminals and he would now like to break his word and get out of a self explanatory NON CANCELABLE lease. I don't appreciate the slander, if he doesn't want to pay his bill, don't pay it. Credit is a reflection of character.
