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  • Report:  #336613

Complaint Review: MTNStore.com - Albany Georgia

Reported By:
- Mid-Michigan, Michigan,
Submitted:
Updated:

MTNStore.com
1512 Gillionville RD Suite 4 Albany, Georgia, U.S.A.
Phone:
800-349-8806
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On May 11, 2008 I ordered a center speaker top shelf for the top of my TV. I chose the 7-10 day shipping method and after 20 days without my order I sent an e-mail inquiry about my order - NO RESPONSE!! A few days later I called their office and got some lame recording to leave my name and order number and they would return my call shortly. NO RESPONSE!! I called two days later - NO RESPONSE!!

If I get burned on this, which seems likely, I hope whoever reads this takes this advice: SHOP ELSEWHERE!!

Brian B

Mid-Michigan, Michigan

U.S.A.


1 Updates & Rebuttals

Brian B

Freeland,
Michigan,
U.S.A.
MTNStore.com, It's Been 3 MONTHS, NO ORDER, WILL NOT REFUND!!

#2Author of original report

Tue, July 29, 2008

I originally ordered my item on May 13, and filed my first report to Rip-Off the first week of June. Since then MTNStore.com has delayed shipping my order 4 times, the most recent shipping date being delayed until August 6. I requested a refund of my money, which they deducted from my credit card immediately after the initial order, and was told I would have to request my credit card company to "reverse-charge" (what is this?) them for a refund. My wife has worked in banking for 30 years and SHE has never heard of this. Obviously they take your money even without having the product you order available and then start playing the "shell game". I am SO glad I didn't lose a lot of money on this as I am sure some others have. My advice: SHOP ELSEWHERE !! You sure don't need the grief.

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