- Report: #169532
Complaint Review: Multiplier Industries Corporation - Mt. Kisco New York
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Multiplier Industries Corporation
135 Radio Circle P.O. Box 630 Mt. Kisco, 110549 New York, U.S.A.
Phone:
914-241-9510
Web:
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Multiplier Industries Corporation Dangerous, Harmful Rechargable Batteries. Ripoff Mt. Kisco New York
I was an engineering student when first hired buy multiplier. At the time, I was the only engineer working on the Lithium Ion batteries. Not having much experience I was concerned with the lack of engineering and quality control that I was responsible for. After graduating collage I discovered I could make twice the salary elsewhere and although I had two years experience, I would not get a raise if I stayed.
During my last two weeks with Multiplier I learned they had hired a Quality Engineer and I wondered if this would improve the serious lack of safety at Mulitiplier.
All Batteries including (Nickle Metal Hydride) were burning up in radios and in chargers.
Later I heard from my of my colleges there of the nightmare that was faced in the coming months. It turned out that badly designed batteries were being hidden by a woman named Davey in warranty inspection. The biggest reason for this was that the owner of the company Walter Ulrich would go into a rage and innocent people would be fired, punished, or verbally abused
The only way the owner would find out about these batteries was when the batteries where set directly to him or he had been notified by a customer or distributors.
In one case, batteries came back from the US secret service and the owner wanted an investigation as to why the batteries had gone on fire in a charger. Upon examination, the battery had water inside its case. The product manager concluded that the battery was dropped in water. The customer service department was adamant that the battery had not been in water and only placed on a charger as soon as received. The failure mode that water entered the battery was a standard production answer to failures. The QA dept. studied information on NiMH batteries and found out that these batteries vent a liquid electrolyte when shorted. No one including myself was aware of this reaction, Multiplier makes thousands of these batteries and does not have a clue..
The story get worse, one day QA was in the R&D lab when a Lithium Ion
Battery shorted, burned and smoked it's insulation. Personnel looked for the closest fired extinguisher. They soon found nothing but a kitchen extinguisher on the second floor of this two story 100k square foot building. Down stairs there were four out dated un inspected extinguishers. Walter Ulrich said they did not need fire extinguishers, and they did not need inspection!!!
This place is an accident waiting to happen, very dangerous do not buy batteries from them.
Patrick
Mt. Kisco, New York
U.S.A.
During my last two weeks with Multiplier I learned they had hired a Quality Engineer and I wondered if this would improve the serious lack of safety at Mulitiplier.
All Batteries including (Nickle Metal Hydride) were burning up in radios and in chargers.
Later I heard from my of my colleges there of the nightmare that was faced in the coming months. It turned out that badly designed batteries were being hidden by a woman named Davey in warranty inspection. The biggest reason for this was that the owner of the company Walter Ulrich would go into a rage and innocent people would be fired, punished, or verbally abused
The only way the owner would find out about these batteries was when the batteries where set directly to him or he had been notified by a customer or distributors.
In one case, batteries came back from the US secret service and the owner wanted an investigation as to why the batteries had gone on fire in a charger. Upon examination, the battery had water inside its case. The product manager concluded that the battery was dropped in water. The customer service department was adamant that the battery had not been in water and only placed on a charger as soon as received. The failure mode that water entered the battery was a standard production answer to failures. The QA dept. studied information on NiMH batteries and found out that these batteries vent a liquid electrolyte when shorted. No one including myself was aware of this reaction, Multiplier makes thousands of these batteries and does not have a clue..
The story get worse, one day QA was in the R&D lab when a Lithium Ion
Battery shorted, burned and smoked it's insulation. Personnel looked for the closest fired extinguisher. They soon found nothing but a kitchen extinguisher on the second floor of this two story 100k square foot building. Down stairs there were four out dated un inspected extinguishers. Walter Ulrich said they did not need fire extinguishers, and they did not need inspection!!!
This place is an accident waiting to happen, very dangerous do not buy batteries from them.
Patrick
Mt. Kisco, New York
U.S.A.
3 Updates & Rebuttals
Patrick
Mt. Kisco,New York,
U.S.A.
Bad Batteries, Fire Hazard, Caution!!!!
#2Author of original report
Thu, December 29, 2005
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Patrick
Mt. Kisco,New York,
U.S.A.
Bad Batteries, Fire Hazard, Caution!!!!
#3Author of original report
Thu, December 29, 2005
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Patrick
Mt. Kisco,New York,
U.S.A.
Bad Batteries, Fire Hazard, Caution!!!!
#4Author of original report
Thu, December 29, 2005
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