Complaint Review: Musick Loss Management - Chicago Illinois

I just read the complaint by Donald, and all I can say is this is either a disgruntled ex-employee, or just someone with a chip on his shoulder. Yes, the board-up guys did show up quickly, but so did 3 or 4 other company's guys. I chose the company that I felt good about using, because the guys were companionate and courteous. They recommended I call Musick Loss Management to help with adjusting my claim. At that time I had never even heard of a public adjuster, so I asked why I would call them instead of just letting my insurance company's adjuster handle everything. He explained that a PA works for Me, not the insurance company, and that they protect My interest to make sure I get everything Im entitled to. I took his card and said I would think about it. When I called my mom and dad later that night, they mentioned that their next door neighbors had used this public adjuster several years prior when THEY had a fire. My mom went next door to ask the neighbors if they could remember who they had used. She called me right back and, to my surprise, told me that the neighbor had used Musick Loss Management, and that they couldn't have been happier with how they handled their claim and were very happy with the settlement they got. They recommended MLM very highly, saying that they had made their difficult situation so much easier to handle. So I called Musick Loss Management then next day. They gave me a list of references - - people and companies that had used MLM for their losses. I spent the afternoon calling about a dozen of them. Everyone I called had nothing but nice things to say about this company and recommended them highly. So, I contacted MLM, spoke with Mark Musick, and he explained how they watch out for you and your interests, how they have extensive knowledge of building architecture, and are very detail oriented. This was especially important because I had recently remodeled my home, and had installed some very nice custom cabinets and granite flooring. Yes, of course they charged a fee. I mean, they ARE a business - duh! But because of their experience and professionalism they were able to get me everything I was entitled to from the insurance company, so I totally feel it was worth it! They also took away all of the frustration and aggravation that Im sure I would have gone through if I had to deal with the insurance company on my own. They were very nice and extremely helpful to me and my family. They helped put us up in another place while our home was being cleaned and repaired and the smoke smell and water gotten rid of. They sent a nice woman out to take inventory of all our personal belongings. She, too was very thorough and efficient. We also used Musick Loss Management to do the repairs on our home, and I was very pleased with the quality of their work. All in all, I would have to say that they took a very bad situation and helped me through it in the least painful way possible. I am sorry about your experience Donald, (if in fact you really DID have a bad experience, and are not just some disgruntled ex-employee or unhappy insurance adjuster) but I cannot imagine that you are the norm or that you speak for most clients of this company. It is a shame how easy it is for someone to slander other people on the internet. I can't say enough nice things about Musick Loss Management, and I would hope that people viewing this site don't take this Donald guy too seriously. Call Musick Loss Management and Im sure you will find out for yourself that this company is most definitely NOT a rip-off or a scam. They are just a business whose business happens to begin with a tragedy, but does their best to help you through it. They truly seemed to care about me, and were invaluable in my personal situation. I am a TOTALLY SATISFIED CUSTOMER in Park Ridge, Illinois : )