- Report: #1441572
Complaint Review: Mvelopes - Deep In Hell UT
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Author Not Confirmed
Why?
Mvelopes
Deep In Hell, UT, United States
Web:
https://www.mvelopes.com
Categories:
Business Rating:
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Mvelopes Finicity Billed for Annual Plan with No Notification - No Refund or Communcation Deep In Hell UT Utah
These folks are nasty. Don't give them a card unless you want to cancel it before they re-bill.
They didn't notify me of pending billing.
I contacted them immediately - takes 10 minutes to get to 'verified' on chat. They can't help - but they've filed something with the finance team.
8 days later I get an email from a noreply address stating that my account is canceled and all charges were earned.
The phone number listed in the transaction doesn't work.
Chat people say they'll 'check on it.'
I've disputed the charge with the bank, but this is horrific customer service behavior, especially from a company posing as 'helping' with your money. Seems it's more like 'helping themselves' with your money.
