Jennifer
San Angelo,#2Author of original report
Tue, April 12, 2005
After contacting my bank to cancel my debit/check card, filing a complaint with the BBB, IFCC, and posting to this website I had received an email from the company stating they would refund me the 'dispute charges' of $20.85 that occured after I received a confirmation email from them cancelling my account. They stated they would not refund me the $29.95 non-refundable bank issuing fee. My reply to them was " How can you charge me an issuing fee for something that I not only did not request be issued to me, but was in fact NOT issued to me? Pending resolution to this matter I will be filing a complaint with the BBB, IFCC and posting my comments to riopoffreport.com" I figured I'd never see the $20.85 even though they said they we're refunding it, but I did in fact receive a credit back to my account on 4/1/05. Here's the kicker... amazingly enough, when checking my bank account this past week, they did in fact credit my account the $29.95 non-refundable fee, though I din't receive an email from them stating they were going to do so. ***Accoriding to my bank, merchants can apply credits to a card after you cancel it, but they can't make any more charges against the card. I don't know if it was my bank's investigation, or my threats of complaining to the BBB and IFCC (which I had already done at that point).. but hey, I got my money back...... Hope this information helps you....