- Report: #1318334
Complaint Review: My Plumber - San Diego California
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Author Confirmed
Why?
My Plumber
7150 Convoy Ct San Diego, 92111 California, USA
Phone:
(619) 431-3816
Web:
http://myplumberca.com/
Categories:
Business Rating:
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My Plumber CROOKS, rip-off, threatening, illegal, horrible plumbing company San Diego California
ABSOLUTELY HORRIBLE - BEWARE AND STAY AWAY.
We needed to reline a 25 foot, 4" main section (steel/cast iron), from the property line to the city main. We do all the excavation and back-fill, making it very easy for plumbers.
My Plumber came out and wanted to run the camera (even though I specified I did not need it since the piping was visible), and when he was unable to get his camera past the bend he stated he would come back out tomorrow after we had excavated further.
Fast forward to next day (and mind you I have had multiple plumbers who were very quick, professional and courteous come through by now) and Franco with My Plumber shows up again. He demands $250 for running the camera the day before (EXCUSE ME?? NO WORK WAS COMPLETED OR DONE) and when my guys refuse he BLOWS UP AND IS YELLING AND CUSSING AND THREATENING TO FILE A LIEN.
ABSOLUTELY IMMATURE, BAD BUSINESS, AND COMPLETELY ILLEGAL.
No work was ever completed, yet this crook scoundrel wants to demand money??? This is a joke for a business.
I then followed up with Lani (apparently office manager or owner??)and informed her we would not be paying anything unless actual work was done. She said Franco would be back out that day to do the camera in the line and give us the DVD.
FRANCO THEN NO SHOWS AT THE APPOINTMENT HE MADE HIMSELF.
AND THEN NO SHOWS AGAIN THE NEXT DAY FOR ANOTHER APPOINTMENT THEY MADE THEMSELVES.
I email and tell them I do not WANT OR NEED their services (AS NO ON IN ALL OF SAN DIEGO SHOULD EVER WANT OR NEED THIS HORRIBLE COMPANY'S SERVICE) and yet they show up the next morning and camera the line and demand money.
Good thing I know how to deal with petty immature men and had them sign an unconditional waiver so they lose all rights to a lien and I recommend anyone who stupidly uses this company to do the same!!! After reading other reviews it looks like they like to threaten their customers a lot. Great company if you like to be treated like crap and get horrible service LOL!!!!!
