- Report: #467378
Complaint Review: My Snoring Solution - Internet
-
Author Confirmed
Why?
My Snoring Solution
mysnoringsolution.com Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
My Snoring Solution Deceptive money back guarantee product does not work Lillian Internet
I have a snoring problem, so I searched the internet and found www.mysnoringsolution.com. They said that their chinstrap solved over 90 percent of snoring problems and they also had a 90 day money back guarantee. To make a long story short. It did not work, so I read their return policy expecting to get my money back minus shipping and handling. They only refund 52 dollars of the 70 dollars it costs and the shipping and handling was 10 dollars. They also make you send it back priority mail which was 6 dollars. So total cost to me was 86 dollars. If they ever refund my money, which they have not so far. It will have cost me 34 dollars to try it with their money back guarantee. This is my review of My Snoring Solution. It does not work.
Zippy
Las Vegas, Nevada
U.S.A.
Zippy
Las Vegas, Nevada
U.S.A.
2 Updates & Rebuttals
Leah from mysnoringsolutions.com
USArebuttal from MySnoringSolutions.com
#2
Thu, September 10, 2009
Our Return Policy was posted at the website at the time the customer made the purchase. We have a money back policy, but not a 100% purchase price refund policy; nor do we advertise a 100% purchase price refund policy.
Our website is well within industry standards. For example, a review of the Amazon.com website shows their Return Policy only returns 50% of the purchase price of used items and none of the S&H. Also, the Amazon Return Policy (unlike ours) is difficult to find, requiring approx 5 clicks to locate. Our link is easy to find as it is located at the bottom of every page of our website and only requires one click.
Like eyeglasses, pharmaceuticals, etc., the value of any product is determined by what the product does and/or how effective it is, not the cost of manufacturing. Our product does work for most people and we feel our product is reasonably priced in the marketplace.
Kisscass
Pensacola,Florida,
U.S.A.
MySnoringSolutions.com
#3Consumer Comment
Mon, July 27, 2009
I did not find them to be a rip-off. All of the information about Returns, including the fees and proper instructions, are on the website at all times at the bottom. They were very pleasant to me when I called them with my information for the refund. If you do not follow the Return Policy, they have no proof that you sent it back. People can run scams on companies too and they are just trying to make sure that their backs are covered. I definitely think they would give you your money back if you just call them and give them your delivery confirmation number or something that shows that you sent it back. Try it! And have a little faith, man. Times are getting hard and no one, not even businesses, can really afford to be scammed on and lose money. Let me know how it goes!
