- Report: #362689
Complaint Review: My Voicemail Network - Nationwide
-
Author Confirmed
Why?
My Voicemail Network
None Known Nationwide, U.S.A.
Phone:
888-523-3754
Web:
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My Voicemail Network charge me for a service that i did not request and unable to pay Dont Know nationwide voice mail
got my phone bill and had this voicemail charge on it,i contacted my phone service which is windstream,they said they had no way to deal with it and gave me a number to contact,which they never answered,so i live on a limited income and cannot pay this i am afraid i will lose my phone service,and i have a lifeline machine that has to be hooked to a landline,so any help with this would be wonderful for me.
Shane
monticello, Kentucky
U.S.A.
Shane
monticello, Kentucky
U.S.A.
5 Updates & Rebuttals
Bdusek
Sagamore Hills,Ohio,
U.S.A.
I have the same problem
#2Consumer Suggestion
Mon, August 18, 2008
I have also had this billed to my phone bill for the past two months. Kept calling with no response from them to call me back. Windstream did deduct the cost from my bill the first month after I talked to them. This month when the charge appeared again I called Windstream and they got me in touch with the company, they actually make the call to My Voicemail Network and then put me on the line. I was told that back in May I filled out either a survey or some other form giving them permission to bill my phone bill. She said that my account was canceled back in July, which must have been done by Windstream, but I could not get credit for it until I emailed support@myvoicemailrewards with a confirmation number which she gave me. I sent the email so we will see what next month brings. Bonnie
Lynda
Dallas,Texas,
U.S.A.
It happened to me also! Resolve
#3Consumer Suggestion
Sat, August 16, 2008
Shane, this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them. I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service. Lynda Dallas, TX
Lynda
Dallas,Texas,
U.S.A.
It happened to me also! Resolve
#4Consumer Suggestion
Sat, August 16, 2008
Shane, this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them. I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service. Lynda Dallas, TX
Lynda
Dallas,Texas,
U.S.A.
It happened to me also! Resolve
#5Consumer Suggestion
Sat, August 16, 2008
Shane, this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them. I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service. Lynda Dallas, TX
Lynda
Dallas,Texas,
U.S.A.
It happened to me also! Resolve
#6Consumer Suggestion
Sat, August 16, 2008
Shane, this is the 2nd month this charge showed up on my AT&T bill. I spoke with My Voicemail network. They were very sketchy about their business and they would stop billing me, but no credit to be issued. I contacted AT&T, they have removed the charge twice now and suggested I file a complaint with the Better Business Bureau (www.bbb.org) My complaint is the first one on record with them. I don't know why a phone carrier would not credit back the charges. It is a separate charge unrelated to their company. You should only have to pay for their service. Lynda Dallas, TX
