meme575
Kirkland,#2Author of original report
Fri, October 26, 2012
I received a response from the BBB saying there was insufficient information about the company to file a complaint...so that's out the window. Just a few moments ago, the following correspondence took place via email with MyCash Guardian:
"Thank you for your inquiry. When you applied for a short-term loan with our partner groups, just for applying you should havenoticed that you receive a Membership to your own personal Cash Flow Management Center.
The $29.95 is a One-Time account activation fee to activate all the tools and resources of themembership center. Why that is so important is that with your membership, Our Partners are now your Partners. The company that you applied with has partnered with companies like Wal-mart, Target, andover 100,000 more to give its Members additional savings. Your Members Center also has partners who can help you get out of debt, help you build or rebuild your credit, start a retirement, and mostimportantly you will have a financial Guru create a plan for you once you have completed the Profile Section in your account.
Again, this is a onetime fee and you will not be charged again. If you have any more questions or concerns, please do not hesitate to contact our Customer Service Department by phone M-F 7am-5pm MST at 888-485-5853"
I responded:
"No, that was not disclosed and I do not ever recollect having signed up for your services. It does not take money to be LOANED money. I would like my $29.95 back as well as the overdraft charges. I did not agree to anything with your company and believe what MyCash Guardian is sleazy, misleading tactics to take people's money. I assure you that I will not let this go quietly. Never have I paid an application fee for a loan.
Even if I were approved for the loan, I would have to authorize deposit into my account. But MyCash Guardian TOOK money from my account. I have since submitted a letter to my state's Attorney General office, filed a claim with scambook.com and ripoffreport.com.
To the company's benefit, the BBB will not file a complaint because there isn't sufficient information about the company to begin with. The headache this company has caused me is ridiculous. I had to go to the bank today and sign up for a new account because MyCash Guardian is putting their hands where it doesn't belong.
Refund my money or a class action lawsuit will follow. I assure you there are plenty of people ready to do just that.
Thank you,
Andrea **** "