- Report: #374744
Complaint Review: Myhousedeals.com - Nationwide
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Author Confirmed
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Myhousedeals.com
myhousedeals.com Nationwide, U.S.A.
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Myhousedeals.com Charged $40.00 to my account more than a month after cancellation Internet
Myhouse deals.com charged 39.95 to my credit card more than one month after the account was cancelled. Someone called Doug Smith who claimed to be the president answered my first complaint letter. He was able to identify the cancellation. Now he has someone named Kate Laurie who is contacting me claiming that she can't find the cancellation. The company is not authorized to do business in the State of California and has no business license in Los Angeles County where they are actively selling the service. It certainly has the taste and feel of a scam.
Maibu
woodland hills, California
U.S.A.
Maibu
woodland hills, California
U.S.A.
1 Updates & Rebuttals
Alex Soares
Houston,Texas,
U.S.A.
Cancellation requests are honored immediately at MyHouseDeals.com
#2UPDATE Employee
Mon, November 24, 2008
We'd really appreciate the opportunity to speak with Maibu personally about these concerns, but we are more than happy to address the concerns online as well (in case RipoffReport.com users are wondering if our company really operates this way). MyHouseDeals.com has been connecting real estate investors, buyers and sellers with great real estate deals for almost three years. Over 6500 active members buy and sell through our website nationwide. We want to provide those thousands of members with outstanding customer service. To help us do that, we archive all voice mail messages and e-mails from members on our server. When a question about an account comes up, our support team is able to search for records on the account three ways: by member name, telephone number, and e-mail address. Whatever communication Maibu had with our staff is on record. Maibu, please get in touch with us so we can look at your specific account. If Doug e-mailed you, a copy of his e-mail should be on the server - if there is a problem with the archives on our server, we want to know so we can fix it! If we made a mistake and billed you when we shouldn't have, we want to fix that, too! By the way, Doug Smith is a real person he is the founder and president of our company. Visit this page on his blog to learn more about him: http://www.myhousedeals.com/blog/index.php/about. As far as the legal questions Maibu or another RipoffReport.com user might have, we recommend consulting an attorney regarding the laws in your state that govern interstate business conducted over the Internet. REI Network is a limited partnership doing business as MyHouseDeals.com and was incorporated in Texas. We operate under Texas jurisdiction in compliance with all applicable laws and regulations. Please visit our website to learn more about our company and our product, or to read success stories from some of the many members who have profited tens of thousands of dollars from sales facilitated by MyHouseDeals.com. If you have questions about MyHouseDeals.com, we're always available at 800-973-0233 and at [email protected]. And a special note to Maibu we're sorry you had a bad experience with us! That's definitely not the norm, and we'd like to talk to you about it to see how we can improve our service in the future. Hope to hear from you soon! Sincerely, Alex Soares Manager MyHouseDeals.com 800-973-0233 ext.5
