mack
Clanton,#2Author of original report
Tue, March 29, 2011
On Monday, March 21, 2011, I received yet another email from the "Customer Service" department ini India. They said to give them another "weak" (sic) and they would work out my refund. I relented and waited until Friday, March 25, 2011, and then sent an email threatening a law suit and that I would have no further contact with them. I contacted MasterCard on Monday, March 28, 2011, and had the billing disputed. Then magically on Tuesday, March 29, 2011, a credit came through on my MasterCard.
It took over a month and a lot of hassle to resolve this issue. I would not recommend that anyone do business with this company as they are scam artists, and located outside the US where they can pretty much do as they please.