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  • Report:  #673033

Complaint Review: NAPA - CLAYMONT Delaware

Reported By:
Disgusted - CLAYMONT, Delaware, U.S.A.
Submitted:
Updated:

NAPA
319 RIDGE ROAD CLAYMONT, 19703 Delaware, United States of America
Phone:
Web:
WWW.NAPAONLINE.COM
Categories:
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NAPA :Visa/Mastercard Violation

When making a purchase using a Visa or Mastercard Id is not required as long as card is signed however Adams Auto Parts seems to think they can rewrite the terms of service in which they agreed to with visa and mastercard services and on several occasions denied my purchase because I would not let them use my license or any other ID.This is a clear violation with Visa /Mastercard and opening yourself to ID theft by anyone at NAPA who has access to any records ....who knows where this info winds up maybe thrownin a dumpster out back where anyone can get your personal info.I tried to inform NAPA of this violation and was treated rudely and told I cannot make a purchase with them unless they see my ID.I was also given a price on parts that was twice the normal price from other stores,I suggest staying clear of ADAMS AUTO PARTS (NAPA) Claymont DE.



4 Updates & Rebuttals

Mc

elwyn,
Pennsylvania,
U.S.A.
Merchant Violation

#2Consumer Suggestion

Thu, December 23, 2010

I've been to this store also. They demanded ID or else they refused to accept my credit card. I found this URL on Mastercard which allows people to report merchant violations, such as a request for ID. I hope they didn't steal my identity before I knew this was a violation.

http://www.mastercard.com/us/personal/en/contactus/merchantviolations.html


Jeff

Manda,
Nebraska,
U.S.A.
You are an idiot

#3Consumer Comment

Tue, December 21, 2010

You are indeed an idiot, with your facts all wrong; I have done my "homework."

I hope the company you falsely reported files the necessary paperwork with the courts to see who you are, and then sues you into oblivion for defamation.


Disgusted

MARCUS HOOK,
Pennsylvania,
U.S.A.
NAPA ID THEFT CREDIT CARD MIS USE

#4Author of original report

Tue, December 21, 2010

You are sadly mistaken and rude my uninformed clown,read the terms of agreement if you can even read ,they have no reason to ask for id as long as its signed .Napa is gonna make you get ID theft if you deal with them.In fact I hope they keep asking for it because they will lose the ability to accept visa/mastercard.They have already been reported in the past its only a matter of time now.I am a consumer not a competitor ,PLEASE DO YOUR HOMEWORK BEFORE RESPONDING NEXTIME !


Jeff

Manda,
Nebraska,
U.S.A.
You're Stupid

#5Consumer Comment

Mon, December 20, 2010

You're stupid. Merchants have every right in the world to see your ID, and that is standard practice.

You're probably a competitor to the company mentioned in your report. YOU are the ripoff.

Go crawl under a rock and defraud someone else.

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