I purchased a vehicle in November 2008 from National Auto Sales located at
On the 15th I call to make arrangements to go get my car. I was told by Ira that I wasnt going to get my car back. I was like EXCUSE ME! Repeat that one more time. Once again Ira stated that your account has been processed as REPOSSESSED. I was totally shocked! I couldnt understand the break down in the conversation we had. Ira stated to me that the manager said that I couldnt have my vehicle back. I was floored and very angry at this point. I asked to speak to the manager I was told that I can speak to whom ever I like. While waiting for the manager after holding for ten minutes someone by the name of Diane (whom is very rude) asked if she could help. I told her know because you are not the manager. I never spoke to the manager until January 25th I explained to Bob Petersen what happened and asked him why he said I couldnt receive my car back. He was clueless as to what I was speaking about. He asked me why I had not called sooner. I explained to Mr. Petersen that I had been given the round around from his unprofessional staff. Mr. Petersen stated to me that he would look into this and call me back. I have yet to receive his phone call. I made a complaint to BBB and this company has not responded to my complaint. THIS COMPANY HAS TAKEN MY CAR RUINED MY CREDIT WITH A REPOSSESSION. I will never purchased another vehicle or even recommend someone to this company. Thank you National Auto Sales for NOTHING. I wouldnt purchase a soda from the soda machine on this lot. National Auto Sales is very DECEPTIVE and Tell Lies.
National auto sales
Marietta,#2UPDATE Employee
Fri, April 24, 2015
You have blasted us all over the internet and we already told you why. We had every reason to believe that your boyfriend was trying to buy the vehicle for you and that is called a straw purchase where you don't go on the loan but you are the one driving it. That is why we asked you to go on the loan with him but you coudln't because you don't have a GA license and that is why we believe he was trying to buy it for you.
We told you that once you get your GA license come back in and we can help you. You were the one that was really interested in the vehicles and it looked like you were shopping for yourself instead of the other way around. You claimed that it was your boyfriends car but all the actions you took pointed otherwise so we didn't feel comfortable doing the deal.
We already explained all this to you already so not sure why you are filing a complaint. If you guys want the vehicle then both need to sign on the loan because you gave us every indication from your actions that the car was really for you and not for your boyfriend and that is not ok because that is considered a straw purchase and we need the person that will be driving or owning the vehicle to actually go on the loan but again you coudln't because you didn't have a GA license and that's why we believe you were trying to get your boyfriend to buy it for you.
Tammy
Atlanta ,#3Consumer Suggestion
Thu, April 09, 2015
My name is Tamala Starks and I came in my my boy friend April 3rd to pick up his car that he was told he was approved for a week ago. We was working with Victor but joe took over because victor was not there. He told us that my boy friend was approved. When we got there Joe told us everything's was fine and asked me would I like to go i the loan with my boy friend and I told him I would like to but I don't have my Georgia license but he said it was ok and that this will just help my credit. So we stayed there for hours and Cyprian my boyfriend couldn't start the car to test drive so I tried to help. But we explain that the car was for my boyfriend 200 times because his truck was in a accident and he needed a car. Joe comes back and say victor messed up the app and that I had to get my Georgia license before my boy friend can get a car. So I told them well take me off the loan because I don't need the car my boy friend do more then me just put him on there not me. They were so unprofessional and told us there was nothing they can do and didn't give us our original copy's of out paper work back. I just talked to Joe today and he was very rude saying we had to drive all the way back out there from Riverdale to get our paper work they he forgot to give us back and messed up my boy friend application and waste our whole day. I never seen a car lot that act this way to people who are in need. Cyprian has missed weeks of work because of this because he was missed lead in thinking when he got there he would receive a car he applied for almost 3 weeks ago and was told he was approved. Joe had me help Cyprian fax all his things in weeks ago and now no car. This is not right and its not right that we have no way to come all the way back there for our paper work that Joe and victor forgot to give back to us.. Why should I be forced to be on a loan that I don't want anything to do with? Why can't Cyprian get a car like Everyone else who comes there he has his license and income what is the issue? I will be forwarding this email to some more people that can help Cyprian because this is some what illegal or misleading or something.. We will find out..
ramjet
Michigan,#4Consumer Comment
Sat, October 19, 2013
So you got a car/truck from this dealer. Didn't make ANY payments at according to one report and made late payments according to the others.
Don't you deadbeats understand that you are REQUIRED to pay the money back according to your contract?
Now you are whining about the dealer wanting their money.
You should be ashamed of yourselves. Be real Americans and pay your bills on time every time and quit whining, you are embarassing.
Shay
Beaumont ,#5General Comment
Sat, October 19, 2013
Wow! National Auto Sales are at it again. I thought that my experience with this company was bad, guess not! I purchased a car from this company in November, 2010. They repo'd my car in June, 2011 after THEY refused my payment. Their reasons were, I did not have auto insurance, and that I breached my agreement. Such liars! I had auto insurance and the real reasons were, they give auto loans, then gain more for their cars with lame excuses to repo the vehicles and re-sale at auctions!!!! DO NOT BUY ANY CARS FROM THIS COMPANY...Govern yourselves and take this as a warning.....BEWARE!
Jim
Orlando,#6Consumer Comment
Mon, March 11, 2013
All we obviously have here are deadbeats who had to use this subprime dealership because they have a documented and confirmed reputation of screwing other creditors in the past. Then they come to this store and screw them as well. That's the life of the sorry, welfare type, habitual deadbeat. Then they come here and wail, cry and whine about how bad the dealership is all because THEY, the habitual deadbeat, turned "on" the dealership's collections activities when THEY failed to make their payments! How sorry does it get! Welcome to the world of the sorry, stinking, welfare type deadbeat!
Jim
Orlando,#7Consumer Comment
Mon, March 11, 2013
All we obviously have here are deadbeats who had to use this subprime dealership because they have a documented and confirmed reputation of screwing other creditors in the past. Then they come to this store and screw them as well. That's the life of the sorry, welfare type, habitual deadbeat. Then they come here and wail, cry and whine about how bad the dealership is all because THEY, the habitual deadbeat, turned "on" the dealership's collections activities when THEY failed to make there payments! How sorry does it get! Welcome to the world of the sorry, stinking, welfare type deadbeat!
junebug
United States of America#8REBUTTAL Owner of company
Mon, March 11, 2013
Jim, which is probably bob or ira SHUT UP bad enough you guys lie in real life but now you put fake names on here to clear your company name YOU GUYS ARE DIRTBAGS AND DONT YOU EVER FORGET IT! Since the car was so far past due why didnt you just shut it down? Did they take it off? Smart move if they did! But what goes around comes around "jim"
Jim
Orlando,#9Consumer Comment
Wed, November 10, 2010
Who wrote the post dated check? YOU DID. Who was late on the payments? YOU WERE. But I see, its all their fault, isn't it?
They didn't ruin your credit...you did that all by yourself. None of this would have happened if you would have made on time payments LIKE YOU PROMISSED TO DO when YOU signed the contract with YOUR signature. But then again, apparently your word is worthless.
Had enough
ellenwood,#10Consumer Comment
Tue, November 09, 2010
Your so right you as a company are leaving out information. Your company employee's are really rude and un willing to listen. Just remember you bad word gets around faster than good words.
Had enough
ellenwood,#11Consumer Comment
Tue, November 09, 2010
Your so right about this company, I have put the word out for you because they have done me the same way when I had a payment 4 days late. They are liers and cheaters. I have put it every where, for people not to buy from this company and I wont stop until someone do something or the owner calls me. Dont stop fighting.
Had enough
ellenwood,#12Consumer Comment
Tue, November 09, 2010
Your so right about this company, I have put the word out for you because they have done me the same way when I had a payment 4 days late. They are liers and cheaters. I have put it every where, for people not to buy from this company and I wont stop until someone do something or the owner calls me. Dont stop fighting.
National auto sales
Marietta,#13UPDATE Employee
Wed, August 18, 2010
I am not familiar with the first complaint since there is no name. However, the second one with the truck is hard to forget.
National auto sales
Marietta,#14UPDATE Employee
Wed, August 18, 2010
What these people are leaving out is that they breached the contract and were basically driving a vehicle around without paying for it. That is called theft. Plain and simple. We loan people money to buy a vehicle and when you drive the vehicle without paying for it then you are going to go out for repossession. The person that drove the vehicle to Minnesota basically fled with the vehicle. They used it for business and drove across the country hauling a trailer. By the time we got the vehicle they were severely past due but of course they didn't care-they had a vehicle they could drive to make money but didn't pay us. I think we got the bad end of that stick. We sold them a vehicle, they used for business, drove across country and didn't make payments. Very sad. They promised to bring it back to the lot and never did. There were no payments-nothing. We even gave them the benefit of the doubt and they still didn't hold up there end. We could not get them to bring the vehicle back or make a payment. They were driving around in a vehicle for free, putting miles on it, putting wear and tear on it and not paying for it. That is just wrong.
Lithonia, Georgia
Lithonia,#15Author of original report
Mon, July 19, 2010
Hello, I'm very sorry about your vehicle. This company should not be allowed to continue to rip people off. I would make a report to the BBB about these people as well. I think they are a bunch of IDIOTS.
Ric
Blairsville,#16Consumer Comment
Mon, July 19, 2010
We purchased a truck there also. We told them we're pulling a friend's cargo trailer to Minnesota as a working vacation. The day after payment was due we informed them that we would get it to them within 3 days because my husband had flown to Seattle to to get paid by a customer. They're 3 hrs behind Georgia time. So it was too late for that day. Called Ira next day and he yelled at my husband and would refuse the payment. Claiming we were using it for business. Which we didn't. Demanded us to return truck back in immediatly or they would have us arrested. We were in Minnesotta and it was almost an 1100 mile drive. And I was pregnant so I had to stop ever other day for rest. They even called my family members saying we were going to be arrested and our son taken from us. This very much upset my family. Finally made it to GA and told them come get it. For several days there was no contact. Then they say the tow driver had been up here and couldnt find the truck. I never moved it. I waited on his calls every day for a week. They they say they're file arrest warrants against me and my son would be taken away. All the time I've been waiting on HIM. They finally showed up without warning like I had asked for. They refused to show my any paperwork or warrants. I have all the emails as proof and also have family members to testify against them as witness. Maybe if your case fits, we can get a class action lawsuit going against these guys. my contact: (((REDACTED)))
Melinda