- Report: #159747
Complaint Review: National Park Reservations - Whitefish Montana
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Author Confirmed
Why?
National Park Reservations
Whitefish, Montana, U.S.A.
Phone:
866-875-8456
Web:
N/A
Categories:
Business Rating:
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National Park Reservation Service, Overcharged me by hundreds of dollars, misrepresented themselves as National Park service, overcharge and fail to respond to questions Whitefish Montana
These people mislead the public by identifying themselves as "National Park Reservations". They won't answer e-mails and won't give answers over the phone.
I planned an event at Yosemite working with the authorized park consessionaire who correctly told me that reservations made through them could be cancelled at no charge. During the process I called to make additional reservations using the number at "nationalpark reservations.com" expecting from the name that this was the concessionaire or the National Park Service.
The next month over $700 in unexplained billing appeared on my credit card bill. I've written two e-mails and made numerous phone calls to nationalpark reservations asking for a statement.
There have been no responses to my e-mails and when someone returns a call, they only say, "We'll get back to you." No one has.
These people are misrepresenting themselves as a government agency, or at best an authorized agent of the Interior Department. They are ripping off the public and are unresponsive.
Michael
Sausalito, California
U.S.A.
I planned an event at Yosemite working with the authorized park consessionaire who correctly told me that reservations made through them could be cancelled at no charge. During the process I called to make additional reservations using the number at "nationalpark reservations.com" expecting from the name that this was the concessionaire or the National Park Service.
The next month over $700 in unexplained billing appeared on my credit card bill. I've written two e-mails and made numerous phone calls to nationalpark reservations asking for a statement.
There have been no responses to my e-mails and when someone returns a call, they only say, "We'll get back to you." No one has.
These people are misrepresenting themselves as a government agency, or at best an authorized agent of the Interior Department. They are ripping off the public and are unresponsive.
Michael
Sausalito, California
U.S.A.
1 Updates & Rebuttals
Doug
Houston,Texas,
U.S.A.
No misrepresentation here
#2Consumer Suggestion
Thu, October 06, 2005
I went to their website (nationalparkreservations.com)and it clearly states for all to see: "National Park Reservations is not an authorized concessionaire of any National Park or are we in any way affiliated with the National Park Service of the Federal Government." "For this service National Park Reservations charges a 10% non-refundable fee........" They may have ripped you off if they did not do what they promised but they in no way have misrepresented themselves. Sorry, you should have done a little homework before giving them your credit card #.
