Matt
Dunedin,#2Author of original report
Sat, May 23, 2009
I emailed NRS and told them that I would not be paying or sending the items back based on information provided on the FTC's website. They responded that while they do not agree with me, my bill has been credited and there is a ZERO balance.
Robert
Irvine,#3Consumer Comment
Fri, May 08, 2009
Read the following from the Federal Trade Commission(FTC). http://www.ftc.gov/bcp/edu/pubs/business/fraud/bus24.shtm Take a good look at the following section. ----------------------------------------------- Protect Your Organization You can protect your organization from paying for unordered goods and services. Here's how: 1. Know your rights. If you receive supplies or bills for services you didn't order, don't pay, and don't return the unordered merchandise. You may treat unordered merchandise as a gift. By law, it's illegal for a seller to send you bills or dunning notices for unordered merchandise, or ask you to return it even if the seller offers to pay for shipping. Further, if the seller sends you items that differ from your order in brand name, type, quantity, size, or quality without your prior express agreement you may treat the substitutions as unordered merchandise. Unordered services are treated the same way. However, first consider the possibility that the seller made an honest mistake. ------------------------------------------------- Then give them a call back and see what they say.