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  • Report:  #121206

Complaint Review: National Small Business Alliance - Nationwide

Reported By:
- Piscataway, New Jersey,
Submitted:
Updated:

National Small Business Alliance
PO Box 1630, Cathedral City, California 92235 Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am one of the tons of people who I am sure has been scammed by this company. The claim they will issue your business a credit card Visa or Master Card with a 8,000 limit for a small annual fee. Once you get the information it is a shopping club and you you have buy and use thier services. It is not a true credit card.

I asked over and over when I recived the telemarketing call to make sure it was a credit card my company can use any where and the representative insisted it was LIES LIES LIES. This was over three months ago and they are still stealing money out of my account. I am working with my bank to file legal action against them.

Hopefully this information will help prevent future victims. If you are already a vitcim go to your bank and them this is a scam and I'm sure they will be able to guide you in the right directions. Just don't let them steal your money because that's exactly what they are hopefully their victims will do.

Stacey

Piscataway, New Jersey
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.


1 Updates & Rebuttals

Dennis

Washington,
District of Columbia,
U.S.A.
INSTRUCTIONS . . .

#2REBUTTAL Owner of company

Tue, December 07, 2004

All of the telemarketers on the program are instructed to tell the absolute truth. They are also instructed to never say that the line of credit is a credit card. It is not. We do conduct training at the telemarketers' location by our trainers. In addition, these trainers camp out at the call centers to monitor and coach. Unfortunately, realistically, we cannot monitor 100% of the people 100% of the time. When we do receive a complaint such as yours, the telemarketer is given a written warning and is monitored 100% of the time. If there is another infraction, they are fired from the program. I do apologize, if this is the case and will see to personally that the telemarketer is reprimanded. Situation such as this do neither of us any good. Stacey, I would like to speak with you, however, I can't find a Stacey in Piscataway, New Jersey in our database. Did someone else sign up? Is it under a different name or city perhaps? I would greatly appreciate it if you could provide your member number so that I can look up your contact information. As you know, this site does not print telephone numbers or addresses; however your membership number doesn't mean anything to anyone else but us. Looking forward to speaking with you. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC.

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