Michjbthe
windham,#2Author of original report
Thu, January 24, 2008
I did see Dennis' rebuttal and he is correct in saying I received my refund although I did not receive it until January 17th, 2008. The check was dated December 14th, 2007 and the postmark on the envelope was January 14, 2008. I am happy that the company refunded my money even though I am not pleased with how long it took they should atleast be commended for following through. This will be my last posting on this issue. I wish you all the best of luck. Sincerely,
Dennis
Washington,#3REBUTTAL Owner of company
Sat, January 19, 2008
We have been working diligently with Michelle to resolve. Apparently, the check never arrived and we reissued one which she has received. Please note that we do voice tape record each sale during which a PRE-recorded disclosure statement is played to ensure that the buyer knows exactly the terms and conditions and when monies would be debited from their account. Michelle indicated on tape that she understood accordingly, we proceeded with the sale as approved by her. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 202-536-4032 Main 202-536-5924Cell 202-403-3983 eFax [email protected]
Michjbthe
windham,#4Author of original report
Sun, January 06, 2008
Dennis Mario did contact me. He says the check was mailed on the 14th of December and he enclosed a check #. It will be 3 weeks tomorrow that the check was sent. It still has not come. I will contact him tomorrow and let him know if the check still has not come.
Michjbthe
windham,#5Author of original report
Fri, December 28, 2007
I have been trying to contact Dennis Mario for days now since he told me my refund was in the mail and now my emails are going unanswered. I will update this report as soon as I hear something or receive my refund which I do not believe will be anytime soon.