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  • Report:  #143410

Complaint Review: National Small Business Alliance - Washington District of Columbia

Reported By:
- San Gabriel, California,
Submitted:
Updated:

National Small Business Alliance
1201 Pennsylvania Avenue NW, Suite 300 Washington, 20004 District of Columbia, U.S.A.
Phone:
800-506-6722
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
At the end of March 2005, I received a phone call to my company from NSBA offering $8,000 credit line without any credit checking and can be used to charge on "anything" that's business related. I'm a very careful person when dealing with any credit related matters so I asked to re-confirm that's "anything" I can charge to this $8,000 credit line. I was re-assured with phrases such as charging any airfare or travel related expense, and any office equipment. The answers were vague. However, I was told I can try for 30-day money back guarantee. They had verification procedure thus I felt it's a genuine company. I WAS WRONG!!! THIS IS A FRAUD!!!

After they charged $99 (as a membership fee), I received the membership kit shortly. There's no credit card. THEY PURPOSELY MISLEAD YOU TO PAY THEM! I called NSBA immediately after reviewing and wanted the money back. They informed me to send back the kit to Cathedral City, CA (as I'm located in greater Los Angeles area). I returned whole kit on 4/5/05 and demand the refund.

Ten days later, there's no news from NSBA regarding my cancellation and they charged my account again with $239.40. I WAS FURIOUS!!!!!! I then tried to contact NSBA many times by phone, NOT ONE TIME I reached anyone at all. I couldn't stand it no more, I contacted my bank and informed them about this possible FRAUD matter, my bank was very helpful by taking further preventive measures and will help to deal with NSBA.

Meatime, I sent NSBA a last e-mail requesting reply otherwise I will ask my lawyer to proceed with necessary actions. It was then, NSBA replied with a short e-mail stating the money will be refunded within 30 days.

Until now, I HAVE NOT RECEIVED THE REFUND!!!

DO NOT FALL INTO THIS TRAP! I will post further message(s) after I receive the refund (if I will receive it).

Judy

San Gabriel, California
U.S.A.


1 Updates & Rebuttals

Dennis

Washington,
District of Columbia,
U.S.A.
FOUND IT

#2REBUTTAL Owner of company

Thu, June 09, 2005

Judy, As you know, you joined on 3/25/05, cancelled on 4/15/05 and returned your kit on the same day 4/15/05. Here's the problem: both of your transactions were returned by the bank, consequently, since we never were able to collect any monies from you, no refund is due. If you have any questions, please contact me directly. Dennis Mario NATIONAL SMALL BUSINESS ALLIANCE, INC. 760-322-5572 Main 760-406-6035 eFax [email protected]

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