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  • Report:  #99805

Complaint Review: National Small Business Alliance - Washington District of Columbia

Reported By:
- Yorktown, Virginia,
Submitted:
Updated:

National Small Business Alliance
1201 Pennsylvania Ave. NW Suite 300 Washington, 20004 District of Columbia, U.S.A.
Phone:
202-6614764
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
National Small Business Alliance rep contacted my business via phone selling "0%" interest rate, free gas, free airfare, for $99.95 initiation fee + 19.95/month (advanced billing). Upon receipt of the membership packet, I realized the "0%" credit line was for computer purchases/ travel plans only. This was never mentioned in the phone call. I was also promised "money back guarentee" if not satisfied with the program.

I immediately called to complain and to terminate my membership. I was told by a company rep to return entire membership packet and would receive a full refund within 30 business days. This was in early May and after several attempts to reach someone with the company, all I get is answering machine with the promise of "we will call you back - we are assisting other customers".

Michael

Grafton, Virginia
U.S.A.


2 Updates & Rebuttals

Michael

Yorktown,
Virginia,
U.S.A.
Aero Colours Yorktown VA

#2Author of original report

Tue, August 03, 2004

UPON CONTACTING DENNIS MARIO (CEO NSB Alliance) VIA EMAIL REGARDING MY DESIRE TO NOT BE A PART OF THE NSBA PROGRAM HE PROMPTLY REPLIED WITH THE MESSAGE "YOUR MONEY WILL BE REFUNDED IMMEDIATELY." ABOUT 5 - 7 BUSINESS DAYS PASSED AND I RECEIVED MY ENTIRE REFUND OF $339.00 IN THE MAIL. IT SEEMS THAT THE MONEY BACK GUARENTEE HELD UP WITH JUST A SLIGHT DELAY IN REFUND TIME.


Dennis

Washington,
District of Columbia,
U.S.A.
CALL ME DIRECTLY... CEO/President National Small Business Alliance

#3REBUTTAL Owner of company

Thu, July 22, 2004

Please call me directly. Dennis Mario CEO/President National Small Business Alliance 760-322-5572

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