Complaint Review: Nations Choice (AKA Asmartloan Or Fisher Financial) - Gilbert Arizona

This issue with Nation's Choice has been resolved in a satisfactory manner. In fact, it was a very good outcome. Nation's Choice, as a result of the problem we experienced, has revised their disclosure practices for negative amortization loans. They also apologized for the situation we experienced and refunded our money. I have to say that once Chad Fisher, the owner of the company got involved, he took the appropriate steps to ensure a proper resolution.

It never ceases to amaze me. The ignorance spilled needlessly forth in an obvious and blatantly childish attempt to deface a reputable institution for no less than I DIDN'T GET MY WAY! I have used Nations Choice Mortgage company thrice now in various transactions over the past two years. Though I would have preferred a lower rate, market conditions at the time of my re-finance did not reflect best case. I have come to terms with that fact, and moved on. I can sympathize with Dan as there are many companies in which I would personally wish to dispose of permanently. However, This would be a company to be commended in my experience. I have spent countless headache ridden hours researching rates attempting to familiarize myself with mortgage options to the point of insanity at times. I must apologize once again for my rude reaction to the representative of Nations Choice when I first received her call. :) .... I did indeed end up with the results promised from the start. Closing cost's fee'setc. My only complaint is the time taken on one of my loans. However, understanding the complexity involved in this case slightly defuses my impatience. (Reiterate SLIGHTLY) I would, and will, use this company again in the future, and would recommend them to others. This response is from a satisfied customer of Nations Choice Mortgage.

I used to be in the mortgage industry and I am amazed that some people have the nerve to complain for thier own mistake. I have a very good feeling everything was disclosed to you and since you hurried through and signed all paperwork not READING what you signed you feel ripped off!! Guess What you're wrong!!!

im glad you caught them before it was to late, most people dont, lenders like this use people for personal gain, they destroy lives, and with no reguard for anyone, these predators fill their pockets with the hard work from the true working class, chalk one up for the consumer.

that this client signed stating that the loan rate was subject to change after "1 month". And since the payment was fixed and the rate was subject to change to the index plus margin it is concluded that this is a negative am loan. This assumes the client elects to pay the minimum payment and that that payment does not cover the interest due. A wonderful loan for many and a great option to look at. Stability in payment and the ability to pay down your mortgage fast when you pay above the fully indexed rate. Remember to keep in mind there are 2 sides to every story. While we agree with this client that he should not need a professional to review his documents we did disclose the potential of the loan to increase. In 10 years I can personally guarantee I have never received another complaint related to nondisclosure on this program. And a very popular program at that. Our only regret is that the disclosures acceptable to every other client were not acceptable to this one. Every client counts. Therefore we willing have offered this client a refund of his appraisal fee as compensation for his misunderstanding on the program. Also keep in mind we have many more letters of recommendation on this company than we do complaints. Complaints that are 2 sided and that we strive to never be involved in. Please call we personally for superior service and competitive pricing or quality references. I would also suggest you check our superior rating on the BBB of Arizona where we subscribe as they are the professional entity that regulates valid complaints and holds companies accountable for any actual wrongdoing. Respectfully,