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  • Report:  #61401

Complaint Review: Nationwide Moving Systems - Woodincille Washington

Reported By:
- Austin, Texas,
Submitted:
Updated:

Nationwide Moving Systems
19510 144 Ave Ne B-3 Woodincille, 98072 Washington, U.S.A.
Phone:
425-821-1652
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Our nightmare started the day we left Redmond, Wash. for Texas. We had assumed we left our belongings in the hands of a professional moving co. Needless to say our move was the WORST move ever.

The customer service, fees and down-right lies were unbearable. Our furniture was severely damaged-and we were told this is one thing they take no account for. We were told that's part of the move and out of there control.

Our move began in late December, 2002 and up to today(June, 2003), it remains an un-settled issue. We have lost some of our furniture. They tell us they cannot locate our items and that we need to file a claim with the insurance co. We were told they only pay a certain amount and that we would not get the full re-imbursement.

These people gave no regard to sentimental items or valuable furniture that cannot be repaired or is missing. I came back to Washington in June in hopes of repairing this issue and have come to find out this company no longer exist in Washington. I was told they went Bankrupt and have filed for Chapter 11. I was also told that my items were lost permanently and that there would be no re-imbursement whatsoever.

I left this place (empty warehouse) feeling cheated, lied to, discouraged and out of luck, (both financially and emotionally. There should be some form of justice and some people need to be held accountable. We must all follow laws, particularly in business.

Now, everyone of my friends knows about Nationwide moving systems, from the east coast to the west coast.

Jerry

Austin, Texas
U.S.A.


2 Updates & Rebuttals

Sharon

Alexandria,
Virginia,
U.S.A.
YAY!!!!!! Let's see if we can kick some butts into gear to regulate these criminals!

#2Consumer Comment

Thu, January 29, 2004

First of all, Jerry, I'm terribly sorry about the loss of your belongings. I hope you at least get a little satisfaction from knowing that the people who did this to you are paying. Now, if all of the rest of us could get this kind of ending! I think everyone who has been scammed by a mover should forward this article to state's Attorneys General, the D.O.T., the F.B.I., anyone in the state where our loving movers reside. Let's see if we can kick some butts into gear to regulate these criminals!


Pa

Tacoma,
Washington,
U.S.A.
Oh Happy Day in Federal Court !!!!!

#3Consumer Comment

Thu, January 29, 2004

2 plead guilty in suspected Woodinville moving scam January 28, 2004 By Peter Lewis Seattle Times consumer affairs reporter http://seattletimes.nwsource.com/html/localnews/2001845351_nationwide28m.html The first guilty pleas have been entered in a federal case against a now-defunct Woodinville moving company accused of scamming dozens of consumers. It's possible that last week's guilty pleas by Kristen Klein and Michael Airgood could put pressure on the remaining defendants, including company owners Erik and Tanya Deri, to change their pleas, according to lawyers close to the case. Doing business as Nationwide Moving Systems, which started in May 2002, the defendants offered low estimates, then inflated the price and withheld delivery of customers' belongings until they paid, the government charged. In court papers, the government credited a March article in The Seattle Times with sparking an investigation that led to the indictment of seven defendants on charges of conspiracy, wire fraud and extortion. In Tacoma last week, U.S. Judge Franklin Burgess accepted Airgood's guilty plea to six counts of extortion and Klein's guilty plea to a single count of wire fraud. By statute, both Klein and Airgood face up to 20 years in prison. The plea agreement leaves open the possibility that the government will recommend a departure from sentencing guidelines if they cooperate. Their lawyers said neither Klein nor Airgood would be sentenced until they gave testimony at trial, which is scheduled for Feb. 23. Airgood and Klein are husband and wife, according to Jim Vonasch, Klein's defense attorney. He maintained each played relatively minor roles in the scam, she as an office worker and he as a member of a moving crew. The couple are raising three small children, Vonasch said. "They (Airgood and Klein) were stuck there (at Nationwide) making very little money," he said. "By the time they realized they shouldn't be doing it, they were trapped." In a plea agreement, Airgood said he worked as a packer and later as moving-crew foreman. He admitted he deliberately under-packed boxes to take up more space on the truck and allow overcharging. Airgood also admitted he demanded additional money from customers and threatened them with permanent loss of their household goods if they refused to pay. According to her plea agreement, Klein's duties included providing an estimated price to potential customers who telephoned. Her supervisors, including the Deris, Joe Naham and Yuval Derei, instructed her to lure customers into doing business with Nationwide by providing artificially low estimates, Klein said in her plea agreement. Yesterday, Timothy Lohraff, lawyer for Erik Deri, had no comment on the guilty pleas, saying his client still plans on going to trial. Tanya's lawyer, Jim Frush, said the same. Erik Deri, an Israeli citizen, faces possible deportation if convicted.

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