- Report: #1499944
Complaint Review: Nationwide Stereo & Appliances -
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Author Not Confirmed
Why?
Nationwide Stereo & Appliances
United States
Phone:
888-949-6929
Web:
nationwidestereo.com
Categories:
Business Rating:
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Nationwide Stereo & Appliances This company has some strange practices. Let the buyer beware.
Ordered two PSB tower speakers and a PSB center channel speaker on Aug. 22nd from Nationwidestereo.com. Shipping time was 2-3 weeks which I was okay with since it saved me some money. After checking my order status several times, all it said was "processing". For two weeks it said this.
I contacted them and they told me it was held up in customs. As soon as they received it, they would expedite the shipping and I would get a tracking number. Feeling uneasy at this point. I finally got the speakers on Sept. 16th. Lo and behold, there's damage to one of the boxes and to the cabinet of one of the speakers.
I opened the box further and noticed there is no serial number on the speaker, it's been removed! Well, there goes any hope of getting warranty from PSB. I looked at getting a return authorization number and here's the scoop. They are going to charge me a 20% re-stocking fee and the shipping cost for the return will be deducted from my refund. How's that for great customer service?
I should have paid a little more and ordered these from the other retailer and would have gotten them in 2 days. I knew better, just trying to save a little money. You know the saying, "you get what you pay for". Well, I'm paying for it and not happy about it. At all! I wouldn't recommend this retailer to anyone.
