- Report: #83941
Complaint Review: Nebraska Furniture Mart - Kansas City Kansas
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Nebraska Furniture Mart
1601 Village West Parkway Kansas City, 66111 Kansas, U.S.A.
Phone:
913-288-6200
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Nebraska Furniture Mart ripoff Deceptive, illegal practices at NFM. Humanitarianism and common human decency are concepts foreign to their management and human resources.Kansas City Kansas
I wish to make it known to anybody contemplating a purchase from Nebraska Furniture Mart of a few questionable management practices at "The Mart".
Although I have fielded MANY complaints from customers regarding deceptive sales tactics, problems with deliveries and defective products, my report is not specifically aimed at "rip offs".
Rather, I want to make the public aware of questionable practices by members of management at Nebraska Furniture Mart.
"The Mart" prides itself on a long history of never having to cut staff through lay offs.
This is simply a play on words.
My experience is that, so long as an employee reports to work as scheduled and produces positive numbers, they will be rewarded. (although, the reward is a very small percentage in commission compensation, when compared to the overall market.)
Of course, this is standard practice of any employer and it sounds innocent enough, until you dig a little deeper.
Beyond this point, I warn anybody considering employment at "The Mart", DO NOT BECOME ILL.
An extended illness is frowned upon by NFM Management. In my case, I was hospitalized in December for pneumonia. I was unable to work for 13 days. Upon returning to work, my manager called me into her office and advised me that had I missed 1 more day, I would have been placed on "probationary status", essentially being terminated and placed "on call", and I would have lost my medical benefits.
I was an excellent employee up until this point. I always ranked in the top percentages as far as my sales numbers and productivity.
Suddenly, though, I was targeted by management. Apparently I became a liability due to my illness, and my immediate managers were instructed to take care of the situation. I endured months of harrassment by management, and ultimately they won out. I was terminated without just cause. Coventry health surely breathed a sigh of relief, as did NFM Human Resources.
Mine is not an isolated case. I know of several people in similar circumstances who have either been terminated by NFM following a diagnosed illness, or are in fear of losing their jobs.
I urge anybody who may be considering a purchase from Nebraska Furniture Mart to stop and reconsider. Somebody needs to do an investigation of NFM employment practices and a major house cleaning needs to take place.
I'm sure this comes as no suprise, but at NFM, the botom line is the ONLY concern. Customer satisfaction takes a back seat at "The Mart". Humanitarianism and common human decency are concepts foreign to Nebraska Furniture Mart management and human resources.
Chris
Kansas City, Kansas
U.S.A.
Although I have fielded MANY complaints from customers regarding deceptive sales tactics, problems with deliveries and defective products, my report is not specifically aimed at "rip offs".
Rather, I want to make the public aware of questionable practices by members of management at Nebraska Furniture Mart.
"The Mart" prides itself on a long history of never having to cut staff through lay offs.
This is simply a play on words.
My experience is that, so long as an employee reports to work as scheduled and produces positive numbers, they will be rewarded. (although, the reward is a very small percentage in commission compensation, when compared to the overall market.)
Of course, this is standard practice of any employer and it sounds innocent enough, until you dig a little deeper.
Beyond this point, I warn anybody considering employment at "The Mart", DO NOT BECOME ILL.
An extended illness is frowned upon by NFM Management. In my case, I was hospitalized in December for pneumonia. I was unable to work for 13 days. Upon returning to work, my manager called me into her office and advised me that had I missed 1 more day, I would have been placed on "probationary status", essentially being terminated and placed "on call", and I would have lost my medical benefits.
I was an excellent employee up until this point. I always ranked in the top percentages as far as my sales numbers and productivity.
Suddenly, though, I was targeted by management. Apparently I became a liability due to my illness, and my immediate managers were instructed to take care of the situation. I endured months of harrassment by management, and ultimately they won out. I was terminated without just cause. Coventry health surely breathed a sigh of relief, as did NFM Human Resources.
Mine is not an isolated case. I know of several people in similar circumstances who have either been terminated by NFM following a diagnosed illness, or are in fear of losing their jobs.
I urge anybody who may be considering a purchase from Nebraska Furniture Mart to stop and reconsider. Somebody needs to do an investigation of NFM employment practices and a major house cleaning needs to take place.
I'm sure this comes as no suprise, but at NFM, the botom line is the ONLY concern. Customer satisfaction takes a back seat at "The Mart". Humanitarianism and common human decency are concepts foreign to Nebraska Furniture Mart management and human resources.
Chris
Kansas City, Kansas
U.S.A.
