Complaint Review: Negri Electronics - Costa Mesa California

Like the title describes - they let anyone leave a review. True or false, anyone can post anything on this board - even name calling is allowed.

It seems that whoever you are, you are a very angry person. I wish you the best in all that you do, and hope that some day you stop posting fallacies about my company.

Hi Ryan or Minion #66, whoever you are, you are so transparent.  A simple Google search and in-depth review of the Negri Skeletons will reveal the Costa Mesa Police investigation as well a  beautiful satellite photo of the Negri "business" apartment (also known as his "mega warehouse".  Interestingly enough, Mr. Thug (Ryan Negri) is also well known in his Wisconsin as having numerous police complaints and court ordered restraining orders for his stalking of unhappy customers.

Ryan, I know who you are, you're just a punk-assed thug that prides himself in threatening customers when they disagree with you and point out your thieving ways.  With the countless lawyers and former business deals gone sour that are after your a*s, one would hope you'd clean up your act.

It must take an awful lot of time for you to spend scouring the internet for "Negri is a Crook" posts just so you can put in a fake professional rebuttal.  Fortunately, those of us that know the real Ryan Negri, we're not fooled.  Some day soon, the law and justice will catch up to you and you will cry your eyeballs out like the little whinny b***h you really are.  I can't wait til Bubba makes you his cell-b***h in San Quentin.

I suggest you shut the F!up, accept that you're the thug you really are and then consider mending your ways.  Now, if you're interested in harassing me like you do other customers, rest assured I am not like any of your other victims, I actually bite and do so for keeps!

Hello, and thank you for your message. It seems your single unsatisfying transaction wish us has caused you grief and heartache. Enough so to attempt to tarnish a good, hard working companies name, and personally attack the owner of said company.

From a customers perspective you might have a few people fooled. However, your user name for your false reviews stated "no negri for me", this should be evidence enough that your intention and sole purpose was to attempt to tarnish the character of our owner, and do your best to overeggagerate your situation and attempt to warn others as if ethical customers would ever treat us this way.

We do not have any "minions log in under pseudo names" to fill out reviews. We have a customer base of over 50,000. Some of which would gladly leave a review on their own, without any coaxing or bribing on our part. A "fly by night scammer" is also inaccurate. Being in business for 6 years now we have outgrown the "fly-by-night" reputation 5 years ago. As to your accusation of being a thug, this is a personal opinion that you have after never having any personal contact with the owner, a Caucasian male from a small town in northern Wisconsin. Our offices are located in Costa Mesa, CA. A 10 office dual suite with conference room and 2 restrooms - you are welcome to visit anytime. Our warehouse, which is not "massive" is located in Las Vegas, Nevada. A 5500 sq foot facility with multiple offices, conference room and break room for our staff. Yous assumption that we work from an "apartment" is again - incorrect. We were not investigated by any police department, and your accusations in that regard are also false.  We do not possess any devices with "fake IMEIS" or devices that are "stolen". 

Your accusations and assumptions are incorrect and you can discontinue wasting your time posting against us on these blogs. You do not have a reason to continue with this. If you are holding a grudge for something almost three years old you do need to come to grips with it and move on or call our customer care department and see what can be done so that you are able to proceed with your life.

Your messages are hurtful, your accusations are incorrect and unwarranted. It's obvious to us and to our customers that you are here to hurt people, companies and reputations. You have no other purpose than that - however if we are wrong you can simply email or call us - no one is hiding from you nor any other customer that appears to have an issue. We deal with everything with honesty and integrity, as always. Your case is over 2.5 years old and we do not have record of your unhappiness, but if you'd like to share it we can forward your email to the right party. You can email any time at [email protected].

We hope that you will somehow find that you need to move on and stop the harassment in these forums. It's simply wasting time that we could be spending helping others.

Fellow Customers: As you can see this apparent customer is still angry from a unsatisfying transaction. We are not perfect, but we do our best to be up front and honest about everything. We will not be involved in "name calling" and accusations such as this person is involved in, but we will not stand by and watch as it's being done to us. Each one of the claims above has been proven to be false - which would lead you to believe that his initial complaint made be as well. We welcome your feedback on all of the blogs and forums online, all we ask is that you be honest - in this instance we were not portrayed with honesty and we have replied with details to validate that claim. Thank you for your support. We hope to serve you in the future.

NegriCare of Negri Electronics.

Hi Ryan,

Remember me?  I'm the guy you originally scammed.  I see that you're still up to your old tricks, screwing everybody out of their hard-earned cash.  Honest business people do not need to have minions log in under pseudo names and false identities so as to post raving wonderful reviews of your services.  We know the truth and the truth is you're a fly-by-night scammer and a thug.

Stil operating out of that Los Angeles apartment with the massive imaginary mega warehouses?  How did that Costa Mesa Police Department investigation turn out?  Remember, the one about fake IMEI's and stolen cell phones?

The Internet is full of your scams and attempts to cheat people.  What is really amusing is watching you act like a cat in a litterbox covering your crap in a manic frenzy.  No amount of covering can mask the stench of your misdeeds and fraudulent antics.

It sickens me to see how low-life scamming thugs like you are still able to walk and no-one has given you the a*s whipping you so richly deserve.  Then again, you may have already had a few and are too stupid to wise up and start acting like the respectable businessman you claim to be.  Ever ask yourself "why do people hate what I am and what I do"?  Simple Ryan Negri, you are a THIEF, a LIAR, and a THUG.  As long as you continue to try and cover your misdeeds, you will continue to erode your credibility into the toilet.

Good luck with your scams!

Thank you for your time.

While all reviews, positive or negative, are encouraged, we must ask that only honest reviews are posted. In this review we have found many instances of exaggeration and fallacies. While your experience looks less than
ideal on paper, its best that we clear up a few things so that past and potential customers can understand the situation better and possibly form a better opinion of our services.

The order was placed for a White galaxy Tab 6800, however there was no stock of this unit as it was on Pre-Order on the site. The customer was kindly contacted and asked if he would like to pay the difference
in price of the Black/Grey unit, which was an additional $19. Since the unit was in stock at the time the customer did agree and the item was shipped.

The unit did arrive on 2/13/2012 at 10:37AM EST. We were contacted on 2/20 with a complaint stating that the sim card reader was no longer operational. We replied back with the normal RMA form and requested that
the customer fill out the form and return the device as soon as possible so that we can assist in the repair, exchange or refund.  The customer mailed in the unit arrived at our facility on 3/8, more than 30 days from when it was originally shipped. The customer requested a refund.  We do have a 25 return policy on devices, and could have provided an extension, however the device was not faulty. In fact, the device was in horrible condition with
multiple scratches and literally gouges near the sim card slot. A refund was not a viable option at this time due to the condition of the unit. The sim card slot was missing 2 pins 2 others were bent upright (Images available upon
request). The reader was not able to read sim cards. We concluded that the sim slot was tampered with prior to the return, but wanted to request the expertise of Samsungs authorized repair facility to concur with our findings.

After the initial evaluation we sent the device to our Authorized Samsung Repair facility. They were also in agreement that the device was tampered with and that this was not a case of normal wear and tear as
there were multiple contusions on the exterior of the device, as well as gashes around the SIM card slot, and multiple missing and bent pins. An email was sent to the customer on 3/26 with the findings and the plan to send the unit to Samsung.

The unit was fully repaired by our authorized Samsung repair facility with a $45 charge since the issues with the device could not be covered under the warranty with Samsung.  The customer was contacted and explained the
charge and why it was assessed and asked if he would be willing to pay for this, or return the device minus a generous discount in the restock fee due to the condition. The customer explained that the he would like to pay for the repair charge, plus $10 shipping and we would return his device for him. The customer then paid for the charge and the device was shipped back to him same day. The device was signed for on May 16th at 11:16am via FedEx 137802760039138 Over 3 months later the customer has returned to various blogs and forums to leave a negative review, while in this entire time we were in contact with the customer and there was no negativity or disappointment once it was made known that the device was damaged and not faulty.

We encourage reviews, but please be honest and accurate so that others can make their own assessment of the company. We do our best to be the leader in the high end unlocked wireless and are always operating on the basis
of honesty and integrity. 

Thank you for your time. If you have any questions regarding the information presented above please contact us at [email protected].

 

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"BEWARE Stay Away! A Timeline of Disappointment:

Jan 30th: Initial order of amazing new device the Galaxy Tab 7.7! (Samsung P6800 Galaxy Tab 7.7 16GB WiFi & 3G (Unlocked) (White); Cart Discount 619.50)

Feb 7th: Call to follow up on why order has not shipped yet. (asked to pay extra to finally get the item shipped in a different color as there was an error in the system that allowed an "in stock" item to sell out). Charged an additional $19.00 to finally get the item shipped in a different color (this color was actually the one I wanted but was listed as out of stock on the website).

Feb 16th Item FINALLY Arrives however the SIM Card is not working. I call them and they tell me I need to setup an RMA online.

Feb 27th: Initial RMA setup for the device. RMA#1000XXX

March 25th: Followup email to find out status of RMA as its been almost one month with no response from Negri.

March 26th: Told item needs to be repaired before RMA can process.

April 30th: Follow up amd told that the item is still being repaired.

May 10th: Am asked to pay another additional fee of $55.00 to get the item fixed.

May 28th: Item is returned back to me instead of being RMA. Four months after the initial order...

This is no way to run a business."

Leaving in a remote place makes less retailers agreeing for shipments and selling. Like me. I live in a remote location and there's no cheap store for buying mobiles and other electronics here. I asked Negri Customer Support regarding my remoteness and they replied immediately that "NO PROBLEM". Negri Electronics supplies good in more than 192 countries via Google Checkout and Fedex. Thanks Fedex was there at my place and I rec'd my order placed on Negri Electronics website in 30hours.

Negri Electronics is the best

Negri Electronics is doing fair business since many years. They are now a Gold Member of BBB Ratings as well as they are now A+ rated on ResellerRatings as well as BBB Ratings. Why are you going always taking your mistake into someone's else account? The negative people are gone retard. I 100% assure and guarantee people reading my thread that Negri Electronics is a very reasonable seller and won't eat your money. Check their reviews out at Google Checkout's merchant page on their website or RR or BBB.

Negri Electronics is an Absolutely the greatest company to deal with. I hope to be a customer for years to come! They went out of their way to make sure I was satisfied. Their shipping was prioritized and excellent. I rec'd my order in less time that I was expecting at my door. Great Negri Electronics. I prefer Negri Electronics for everyone.

I've personally used the coupon code "1000" for purchasing an order the new Iphone 4 HD from Negri Electronics. I got a straight 10% discount and in this way I got the Iphone4 from Negri so lot cheaper. We, the German people love your Negri Electronics.

I ended up exchanging the Palm Centro, but the guys at Negri made the process easy and fast and they were very professional about it. These are good guys! I like dealing with them because they dont try to get over on you. Will definately shop from them again and will continue to refer my friends.

The guy who's talking abt the coupon scam does even know that what is meant by a coupon? I've personally used a coupon on my every purchase from Negri Electronics and got 35% discount on my each purchase. Keep it up Negri Electronics for your brilliant services and well as your customer support

I think this complaint should be closed immediately as the complaint starter has got no valid proofs of purchase or not even any proof of receipts. For me, I ordered my phone on this Saturday and got the UPS notice by Thursday. I had to pay customs, import rights, taxes and whatnot, but that's the way it is when buying things from outside Colombia. All in all, a good experience. Would buy again at Negri Electronics.

Negri Electronics quickly responds to inquires, which is the main reason I didn't get nervous about a long preorder period and cancel my order. Great selection at great prices. Phone arrived in shrink wrap original with an extra US powersupply and packaged really well in a Negri Box. Shipping was fast and the tracking was spot on for delivery. Will shop with them again.

I strongly disagree with you buddy. I have been a very long customer of Negri Electronics. Negri people are extraordinary Professional, responsive to questions, excellent inventory, very prompt and reliable shipping. I Have done business with Negri electornics several times now.

Negri Electronics handled my order quickly, my items which were at an excellent price were shipped to me within 24 hours using the shipping method that I wanted as shipping is a big issue for me living in a remote location. As for communication, Negri is on top of this too always letting you know where your order is at any moment until it's in your hand! Thanks Negri!

Negri Electronics handled my order quickly, my items which were at an excellent price were shipped to me within 24 hours using the shipping method that I wanted as shipping is a big issue for me living in a remote location. As for communication, Negri is on top of this too always letting you know where your order is at any moment until it's in your hand! Thanks Negri!

My purchase was handled really well by Negri Electronics. I had no complications in the process and my items were shipped on time (as promised). After receiving the items, I needed some assistance in a technical matter and the Negri company was very attentive to these needs. Having experienced this service firsthand, I would not hesitate to purchase from Negri in the future.

I've purchased 2 unlocked phones from NegriElectronics in the past couple of years. Ryan and his crew at Negri have been nothing short of awesome in customer service, sales, and willingness to work with me regarding technical questions and/or repairs.  Negri has gone above and beyond in several occasions in helping me with a manufacture claim dealing with a

manufacture faulty phone.  Hats off to the people at Negri, keep up the great service and thank you!!!

First I must just say, all companies have complaints, there is no one company out there who has 100% customer satisfaction. How they deal with issues presented to them is what defines them as a company.

With that being said, I have had a frustrating situation with Negri. I ordered a phone last week and received an email that it has not been sent. There was a so called discrepancy between my credit card, and my order. When I called the company they informed me that the phone I had ordered is being discontinued, and they have non in stock. I was quick to say give me a full refund. The gentleman on the phone in their customer service department asked me the magical question.. What can we do to keep you as a customer. I told them something outrageous. Give me a $600 for the price of the one I bought at $300. He said he would talk to his department manager and call me back. Within 15 minutes he called me back. He was able to track down the phone I had ordered. He upgraded me to same day air, my phone estimated delivery date is less then 24 hours then having the issue.

As long as my phone comes in good condition, and promptly then BRAVO, great customer service. I will certainly use this company again.

helloooo people,

Sometimes there are stories that say the truth about somethings, but for me I am only sure about one thing I have been purchasing with negri for a long time now and I have no complaints about this company. They served its costumers with professionalism and no doubt I will again purchase with them in the future.....

Ladies and Gentleman, Current Customers and Future Customers,

There seems to be confusion when it comes to defining a scam and a disagreement. So this post will be able to assist you in telling the two terms apart.

A scam is when someone, whether it be a company or an individual knowingly does something to harm you, in exchange for money. There are many forms of scams, such as offering products that are replicas and offering them as authentic, selling used models as new, or simply collecting money with no intention of delivering a product at all.

Negri Electronics has been on the victimized side of each one of the above examples, and has NEVER been the ones leading the scam. Never will you find stories about Negri Electronics offering product and not delivering. On occasion you will see an unhappy customer posting a review such as the one reiterated repeatedly all over the web regarding a coupon code negating a Free Shipping Special. Of course when people are angry they will post what comes to their mind, while the customer felt he was ripped off for $10, after using a $25 coupon it seems he came out ahead $15 and still wanted moreso he began to post on any website he could find claiming we ripped him off.

Rarely do we entertain these reports or these complaints, but lately it has been blown out of proportion with more and more people referencing this one instance. The instance where our site was automated not to offer the free shipping in combination with a coupon. Of course our site is our responsibility, however if the customer did not want to pay the shipping, the order should not have been completed. Every customer sees the total due before proceeding to pay. In this instance the customer did see the $10 shipping charge and proceeded to pay for the shipping on his credit card, clicking the complete my order button. Once the item was shipped, he contacted us to ask for a refund. Unfortunately once the order ships we are unable to adjust the orders total.

Regardless, the posts have been made the damage has been done and the customer now has a difficult decision to make; who to purchase their next high end wireless device from. The answer still remains Negri Electronics. We are here for our customers close to 24/7, we offer the best products in the world, at the most competitive prices and still offer the best customer service you are able to find- worldwide. Our customers have spoken and left outstanding reviews, and you can read REAL customer reviews here http://www.google.com/products/seller?cmi=4308687280668672&zmi=negrielectronics.com&q=negri+electronics&hl=en There you will see actual customers who have purchased items from us over the last years. The requirement needed to leave a review is to have a shipped order from Negri Electronics. Of course we can not please everyone 100% of the time, but we can do our best to make sure that the customer is satisfied before, during and after the sale. A lot of the reviews you will see are from customers praising our service, which we feel is the most important aspect of the sale. Its not the products, its not the prices, and its the personal attention that Negri Electronics offers to all of its customers. When you call Negri Electronics you get to speak to a real person, and within 30 seconds of your call you are given the information you need to place your order. We know that your time is valuable, and that shopping is never fun when it takes too long, so we work as quickly as possible to make sure you have what you need to make a buying decision.

We know that you will make the correct decision when buying a wireless device; we hope that you will give us a chance to show you that we are the #1 Store for all your High End Wireless needs. We will be here before, during and after the sale and for years to come. We will not let negative reviews hurt us; we will use them to make ourselves better. We can not stop false postings, we can not stop people from reading them, and we can promise that you will have your best shopping experience and the best customer service here at Negri Electronics.

Negri Electronics Your Honest Source for High End Wireless Electronics

  RYAN is in the business of extortion, harrasment, scamming, robbery, and in volved in libel acts...how do I know ...well check this site, he is being investigated by the police for all these

http://www.forumlogr.com/thread/X9NEwfm3x8np/Has-anyone-ever-been-Harassed-or-Stalked-by-Ryan-J.-Negri-of-Nergi-Electronics.html

and to see all these crimes in action go to

http://negrielectronicsscam.myfreeforum.org/about3.html

thank you

PLease all dont let RYAN fool you with his long replys and sympathy for his site.

 go to http://negrielectronicsscam.myfreeforum.org/about3.html

to see the reall RYAN in action then go to

 http://www.forumlogr.com/thread/X9NEwfm3x8np/Has-anyone-ever-been-Harassed-or-Stalked-by-Ryan-J.-Negri-of-Nergi-Electronics.html

this is what the police is investigating him for "If you have ever been threatened, scammed, robbed, harassed or a victim of extortion, slander or libel acts by him online or in person PLEASE contact"

Ladies and Gentleman, Current Customers and Future Customers,

There seems to be confusion when it comes to defining a scam and a disagreement. So this post will be able to assist you in telling the two terms apart.

A scam is when someone, whether it be a company or an individual knowingly does something to harm you, in exchange for money. There are many forms of scams, such as offering products that are replicas and offering them as authentic, selling used models as new, or simply collecting money with no intention of delivering a product at all.

Negri Electronics has been on the victimized side of each one of the above examples, and has NEVER been the ones leading the scam. Never will you find stories about Negri Electronics offering product and not delivering. On occasion you will see an unhappy customer posting a review such as the one reiterated repeatedly all over the web regarding a coupon code negating a Free Shipping Special. Of course when people are angry they will post what comes to their mind, while the customer felt he was ripped off for $10, after using a $25 coupon it seems he came out ahead $15 and still wanted moreso he began to post on any website he could find claiming we ripped him off.

Rarely do we entertain these reports or these complaints, but lately it has been blown out of proportion with more and more people referencing this one instance. The instance where our site was automated not to offer the free shipping in combination with a coupon. Of course our site is our responsibility, however if the customer did not want to pay the shipping, the order should not have been completed. Every customer sees the total due before proceeding to pay. In this instance the customer did see the $10 shipping charge and proceeded to pay for the shipping on his credit card, clicking the complete my order button. Once the item was shipped, he contacted us to ask for a refund. Unfortunately once the order ships we are unable to adjust the orders total.

Regardless, the posts have been made the damage has been done and the customer now has a difficult decision to make; who to purchase their next high end wireless device from. The answer still remains Negri Electronics. We are here for our customers close to 24/7, we offer the best products in the world, at the most competitive prices and still offer the best customer service you are able to find- worldwide. Our customers have spoken and left outstanding reviews, and you can read REAL customer reviews here http://www.google.com/products/seller?cmi=4308687280668672&zmi=negrielectronics.com&q=negri+electronics&hl=en There you will see actual customers who have purchased items from us over the last years. The requirement needed to leave a review is to have a shipped order from Negri Electronics. Of course we can not please everyone 100% of the time, but we can do our best to make sure that the customer is satisfied before, during and after the sale. A lot of the reviews you will see are from customers praising our service, which we feel is the most important aspect of the sale. Its not the products, its not the prices, and its the personal attention that Negri Electronics offers to all of its customers. When you call Negri Electronics you get to speak to a real person, and within 30 seconds of your call you are given the information you need to place your order. We know that your time is valuable, and that shopping is never fun when it takes too long, so we work as quickly as possible to make sure you have what you need to make a buying decision.

We know that you will make the correct decision when buying a wireless device; we hope that you will give us a chance to show you that we are the #1 Store for all your High End Wireless needs. We will be here before, during and after the sale and for years to come. We will not let negative reviews hurt us; we will use them to make ourselves better. We can not stop false postings, we can not stop people from reading them, and we can promise that you will have your best shopping experience and the best customer service here at Negri Electronics.

Negri Electronics Your Honest Source for High End Wireless Electronics