- Report: #1143013
Complaint Review: Net Gear - Internet
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Author Not Confirmed
Why?
Net Gear
Internet, USA
Web:
Net Gear.com
Categories:
Business Rating:
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Net Gear Router Rip Off Made me go back and exchange router and when that didn't work suggested a different model Internet
I bought a net gear router and installed it but it kept kicking me off the intrnet. I called net gear support and was on hold 20 minutes tomtalk to a guy I could barly understand.
After over an hour on the phone with me doing what he instructed he said the cable company was at fault. Cable company came out was not at fault
Called back, same routine but finally said the software in the router was corrupted and I needed to exchange it I did with the same resulting calls and their insistance that I contact cable company again. Called net gear again and the solution was to buy another model of their routers.
By this time I had spent over 6 hours on this nonsense and 2 trips to the mall a halk hour away. Bought a motorola router and installed in15 minutes. No issues.
