Complaint Review: Net Visibility - Irvine California

You actually believe that I am stating that your company is solely responsible for the reason why we had to file bankruptcy? No, that is not it at all. You were part of reason, but not the entire reason. And, the customers that were sent to our website by your company complained to us, stating that they were being directed to our site who were trying to reach another website. That there is a form of spam, if I am not mistaken. Like I said before the marketing investments of, Net Visibility, PMI Direct (aka Storesonline), EMS Traffic combined, with no sales was what led to bankruptcy. In other words, negative cash flow. As far as the no guarantee of sales, I know what I heard from the conference calls we had at that time.

Jeff & Sean, While I do not remember the specifics of your account - I do recall the name. I was unable to locate the paperwork regarding your account (since our last communication has been nearly two years ago) so I do have specifics in front of me. What I do know is accusing my company for your bankruptcy is not only ludicrous - it is borderline slanderous. It us unfathomable to me that a $500 - $1000 marketing purchase could cause a company to go bankrupt? To add further insult - we delivered more than contracted amounts of traffic to EVERY client that purchased from us. We explained, in detail that we are not responsible for sales or conversions once delivered. We can deliver visitors to a site - we can not make them open their wallets and buy something from a site. That responsibility lies in the site owners hands. While I am sorry to hear you business has closed. I don't appreciate the false accusations. Best of luck to you in future endeavors. Sincerely, Senior Vice President NetVisibility, Inc.

Since you seem to forget who I am, perhaps you would remember the Jeff, the General Manager and partner of the online business through ITC called Working For You? That was the business name that you were going to help market for us. Both me and Jeff emailed you several times letting you know that visitors were not coming to our website. In addition to that, we have had more than one conference call regarding this issue. Due to no sales and as the finance partner, I had no other choice but to file bankruptcy. And on terms of the bankruptcy, the business had to be taken down. The URL was: [DELETED] As far as smoothing things over, I really do not know what else there is to talk about, since the damage has already been long done.

I would like to start by stating customer service and user experience are the cornerstones that NetVisibility has built our business on - that said I was shocked to read the headline on this article. I'd like to clarify a couple points: NetVisibility had been in talks with Internet Treasure Chest for over 1 year to provide visitors for their clients that had purchased an e-commerce website via their info-mercial. NetVis approached ITC with the idea as most of their clients were not getting any sales largely in part - they had no visitors or traffic. As negotiations went on, it became apparent that ITC and NetVis were not going to be able to come to an agreement on the terms of the deal and broke off negotiations. Therefore, we were never given a single client from ITC. I am not familiar with who EMS or PMI Direct - we do not have a relationship past or present. Our organization has not been in the business of selling visitors for several years now. We have several clients that direct their traffic to us, which we will monetize for them via PPC search engines. Our primary property is www.Searchport.com - allowing people to search for they want. I am not familiar with "Sean" or any client from ITC, but would be happy to speak with them in regards to the situation and how we can cure an obviously open wound. Sincerely, Senior Vice President NetVisibility, Inc.

I would like to start by stating customer service and user experience are the cornerstones that NetVisibility has built our business on - that said I was shocked to read the headline on this article. I'd like to clarify a couple points: NetVisibility had been in talks with Internet Treasure Chest for over 1 year to provide visitors for their clients that had purchased an e-commerce website via their info-mercial. NetVis approached ITC with the idea as most of their clients were not getting any sales largely in part - they had no visitors or traffic. As negotiations went on, it became apparent that ITC and NetVis were not going to be able to come to an agreement on the terms of the deal and broke off negotiations. Therefore, we were never given a single client from ITC. I am not familiar with who EMS or PMI Direct - we do not have a relationship past or present. Our organization has not been in the business of selling visitors for several years now. We have several clients that direct their traffic to us, which we will monetize for them via PPC search engines. Our primary property is www.Searchport.com - allowing people to search for they want. I am not familiar with "Sean" or any client from ITC, but would be happy to speak with them in regards to the situation and how we can cure an obviously open wound. Sincerely, Senior Vice President NetVisibility, Inc.

I would like to start by stating customer service and user experience are the cornerstones that NetVisibility has built our business on - that said I was shocked to read the headline on this article. I'd like to clarify a couple points: NetVisibility had been in talks with Internet Treasure Chest for over 1 year to provide visitors for their clients that had purchased an e-commerce website via their info-mercial. NetVis approached ITC with the idea as most of their clients were not getting any sales largely in part - they had no visitors or traffic. As negotiations went on, it became apparent that ITC and NetVis were not going to be able to come to an agreement on the terms of the deal and broke off negotiations. Therefore, we were never given a single client from ITC. I am not familiar with who EMS or PMI Direct - we do not have a relationship past or present. Our organization has not been in the business of selling visitors for several years now. We have several clients that direct their traffic to us, which we will monetize for them via PPC search engines. Our primary property is www.Searchport.com - allowing people to search for they want. I am not familiar with "Sean" or any client from ITC, but would be happy to speak with them in regards to the situation and how we can cure an obviously open wound. Sincerely, Senior Vice President NetVisibility, Inc.