- Report: #15670
Complaint Review: NetFlix - Nationwide
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Author Not Confirmed
Why?
NetFlix
Nationwide, U.S.A.
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NetFlix Service gone down hill
*UPDATE Employee: tips to speed response ... mail movies back on a thursday
*UPDATE Employee: tips to speed response ... mail movies back on a thursday
*UPDATE Employee: tips to speed response ... mail movies back on a thursday
*UPDATE Employee: tips to speed response ... mail movies back on a thursday
I was introduced to Netflix by my brother whom was extremely impressed with service and selection. I joined and was impressed at first as well. I have had twenty movies so far and two of them skipped and were unable to play. I have found that the timeframe has begun to take longer between returning and recieving of movies. This coincides with the new deal Rent More Movies so You Always Have Movies to Watch! (of course the cost is higher!). My point being that service has begun to slow after hooking me in, so that I will buy into this pay more per month deal! The idea is a great one that Netflix has embarked onto the public. However I will be moving soon to the East Coast and don't believe I will be renewing my subscription.
Dan
Huntington Beach, California
Dan
Huntington Beach, California
4 Updates & Rebuttals
Shawn
Mulliken,Michigan,
U.S.A.
tips to speed response ... mail movies back on a thursday
#2UPDATE Employee
Fri, June 18, 2004
Try mailing movies back on a thursday (Post office isn't overwhelmed with everyone trying to get the new releases returned) I worked there, trust me. Also, the same equipment used to get these dvd mailers out to the correct zip code tends to damage these discs. The company is aware of the problem and new upgrades to the mail sorter was in the making before they fired me. I got my movies for two years. I recieved 1 crack the whole time I worked there. I think you just got an unlucky batch. Sorry about your experience, complaints like yours are what I was trying to prevent while working there.
Shawn
Mulliken,Michigan,
U.S.A.
tips to speed response ... mail movies back on a thursday
#3UPDATE Employee
Fri, June 18, 2004
Try mailing movies back on a thursday (Post office isn't overwhelmed with everyone trying to get the new releases returned) I worked there, trust me. Also, the same equipment used to get these dvd mailers out to the correct zip code tends to damage these discs. The company is aware of the problem and new upgrades to the mail sorter was in the making before they fired me. I got my movies for two years. I recieved 1 crack the whole time I worked there. I think you just got an unlucky batch. Sorry about your experience, complaints like yours are what I was trying to prevent while working there.
Shawn
Mulliken,Michigan,
U.S.A.
tips to speed response ... mail movies back on a thursday
#4UPDATE Employee
Fri, June 18, 2004
Try mailing movies back on a thursday (Post office isn't overwhelmed with everyone trying to get the new releases returned) I worked there, trust me. Also, the same equipment used to get these dvd mailers out to the correct zip code tends to damage these discs. The company is aware of the problem and new upgrades to the mail sorter was in the making before they fired me. I got my movies for two years. I recieved 1 crack the whole time I worked there. I think you just got an unlucky batch. Sorry about your experience, complaints like yours are what I was trying to prevent while working there.
Shawn
Mulliken,Michigan,
U.S.A.
tips to speed response ... mail movies back on a thursday
#5UPDATE Employee
Fri, June 18, 2004
Try mailing movies back on a thursday (Post office isn't overwhelmed with everyone trying to get the new releases returned) I worked there, trust me. Also, the same equipment used to get these dvd mailers out to the correct zip code tends to damage these discs. The company is aware of the problem and new upgrades to the mail sorter was in the making before they fired me. I got my movies for two years. I recieved 1 crack the whole time I worked there. I think you just got an unlucky batch. Sorry about your experience, complaints like yours are what I was trying to prevent while working there.
