- Report: #302581
Complaint Review: Netgear Rebates - Internet
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Netgear Rebates
netgearrebates.com Internet, U.S.A.
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Netgear Rebates Submitted rebate forms for two rebates. Netgear Rebates never paid the second, even after submitting forms three times. Internet
In October 2007, I sent in rebate forms for two Netgear products (identical hubs). Netgear Rebates sent me a rebate check for the first one, but not the second.
In subsequent calls and emails to Netgear Rebates, I talked to multiple service representatives and service managers and got the same line: fax in copies of the forms and they'll process them. After faxing the forms in November I never heard anything from them. When I called and faxed them in again in January 2008, I also never heard back from them. Finally, when I sent in another query via email, they told me they could not find any forms and that the promotion had expired. Sorry.
I can't believe this is just incompetence. This is fraud if I've ever seen it.
Eric
Crozet, Virginia
U.S.A.
In subsequent calls and emails to Netgear Rebates, I talked to multiple service representatives and service managers and got the same line: fax in copies of the forms and they'll process them. After faxing the forms in November I never heard anything from them. When I called and faxed them in again in January 2008, I also never heard back from them. Finally, when I sent in another query via email, they told me they could not find any forms and that the promotion had expired. Sorry.
I can't believe this is just incompetence. This is fraud if I've ever seen it.
Eric
Crozet, Virginia
U.S.A.
