Complaint Review: Netspan Group - Internet

After my experience with this company's tactics, I would say this customers concerns are justified.  If you give these people your money, be prepared to write it off because they will not give you a refund.  They will not honor their stated policy and in fact frequently change it for the purpose of insuring that once you discover what they are about, you will not be able to get your money back.  These people are to be avoided at all costs, and I certainly would not be surprised to hear that they compromised sensitive information.  Don't be sucked into their SCAM!

Netspan Group is NOT a dishonest company and Netspan Group does not ever use customer credit card information for anything but to process the order a customer places. Netspan Group is an inbound call center operation. Netspan Group customers answer advertisiments placed and we only process information that the customer provides Netspan Group. Privacy Policy Our Commitment to Privacy Your privacy is important to us. To better protect your privacy we provide this notice explaining our business practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Netspan Group may change this policy from time to time by updating this page. This policy is effective from January 1, 2007. The Information We Collect This notice applies to all information collected or submitted to Netspan Group by telephone, mail, e-mail, website and/or partner sites. The types of personal information collected include: * Name * Address * E-mail Address * Phone Number * Credit/Debit Card Information How We Use Information We use the information you provide about yourself when placing an order only to complete that order. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: * Internal record keeping. * We may use the information to improve our products and services. * We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. * From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. * We may use the information to customize the website according to your interests. * In addition, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. Our Commitment to Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Links to Other Websites Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our Commitment to Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our business practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Netspan Group may change this policy from time to time by updating this page. This policy is effective from January 1, 2007. The Information We Collect: This notice applies to all information collected or submitted to Netspan Group by telephone, mail, e-mail, website and/or partner sites. The types of personal information collected include: * Name * Address * E-mail Address * Phone Number * Credit/Debit Card Information How We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: * Internal record keeping. * We may use the information to improve our products and services. * We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. * From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. * We may use the information to customize the website according to your interests. * In addition, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Links to Other Websites: Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Should you have other questions or concerns about these privacy policies, please call us at 1-800-914-1197 or email: [email protected]