- Report: #1150474
Complaint Review: NetSpend - Austin Texas
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Author Not Confirmed
Why?
NetSpend
P.O. Box 2136 Austin, 78768 Texas, USA
Phone:
1-866-387-7363
Web:
www.netspend.com
Categories:
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NetSpend Total Scam, Fraud, Stealing Consumers Money!!!!!!! Austin Texas
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Stay clear from using NetSpend Debit Cards whatever you do!!! When you try to go and get one, they ask you for your Social Security number and get your Drivers License and then charge you $4.95 to purchase the debit card!
BUT WHAT THEY DON'T TELL YOU IS THAT YOU HAVE TO CALL THE 1-800 # IMMEDIATELY TO ACTIVATE THE CARD AND GO THROUGH THE WHOLE PROCESS AGAIN AND GIVE THEM YOUR SOCIAL, PHONE NUMBER, ADDRESS, AND DATE OF BIRTH!!!!!
After 10 minutes on the phone giving all this information again with the customer service rep, she told me that the card was activated!!!!!
I went 30 minutes later to try to use the card and it was declined. I called customer service and told them what had happened!!!
THEN THE FRAUD HAPPENED!!! THE CUSTOMER SERVICE REP TOLD ME THAT BEFORE THEY CAN ACTIVATE MY CARD COMPLETELY, I WOULD HAVE TP EMAIL OR FAX IN A COPY OF MY SOCIAL SECURITY CARD, A UTILITY BILL, AND A COPY OF MY DRIVERS LICENSE!!
WTF!!! ALL THIS FOR A NO CREDIT RELOADABLE DEBIT CARD!!!!!!
THEY DON'T TELL YOU ANYTHING ABOUT THIS WHEN YOU PURCHASE THE CARD TO SUCKER YOU IN AND MAKE THE $4.95 service fee off of you and stick it to you!!!
Then the lady I was talking to was very rude so I asked to speak to her supervisor and she told me to hold on, another LIE!!! She gets back on the phone and asks me if I could hold on for another 30 minutes to speak to her supervisor and I said no, just give me the name of her supervisor and she hesitated and didn't have a name!!!!
TOTAL LIES AND FRAUD!!!!!
Then I said to just give me money back and they said that I would have to purchase something and then put a pin number to get the cash back!!!!
ANOTHER BULLS*** SCAM BECAUSE THEY CHARGE ME $2.00 FOR THE PURCHASE AND $3.00 FOR THE CASHBACK!!!
THIS COMPANY NEEDS TO BE INVESTIGATED BY THE FBI, TEXAS ATTORNEY GENERAL FOR FRAUD AND THEFT BY DECEPTION BY HUSTLING PEOPLE INTO BUYING THEY'RE DEBIT CARDS FOR $4.95 AND NOT OFFICIALLY ACTIVATING THE DEBIT CARD WITH DECEPTIVE BUSINESS PRACTICES AND THEN CHARGING YOU ANOTHER $5.00 TO GET YOUR MONEY BACK!!!!!!
They are making at least $10.00 each person with these scam practices!!!!
With a million customers you do the math!!!!!
NETSPEND IS A SCAM AND PONZI SCHEME!!!!!
