- Report: #1355658
Complaint Review: Netspend - Nationwide
Reported By:
Ethan Mercer -
MILLVILLE, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Netspend
Nationwide, USA
Phone:
18663877363
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Netspend thieves, liars Austin Texas
I try and activate my netspend prepaid card online, and it says its activated, so i try and log into my account and it locks me out immediately. I call customer service to find out why I was locked out and to find out about the fees charged on my card. They tell me my SSN was registerd to a different name so I let them talk to my father. Later, I find out that they charged me for an inactive cardfrom a different company that i haven't used in 2 years. They stole almost ll of the money on my card and would not give it back. They lie to cover up their lies and continue lying to steal anything they so desire
2 Updates & Rebuttals
NetSpend Corporation
Austin,Texas,
USA
Please Reach Out
#2UPDATE Employee
Fri, February 17, 2017
Hello, We apologize to hear about the experience you have had. We see you have requested the funds on your account be mailed to you via check. If you have any other questions or wish to continue to use the product, please don't hesitate to reach out to [email protected]. Thanks, James
NetSpend Corporation
Austin,Texas,
USA
Please Reach Out
#3REBUTTAL Owner of company
Mon, February 13, 2017
Hello,
We apologize to hear about your recent experience.
As these reviews are anonymous, please send this one over with some account information to [email protected].
This will help us locate your account and get your issues taken care of.
We hope to hear from you soon.
Best,
Netspend
