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  • Report:  #1106269

Complaint Review: Network Solutions - Herndon Virginia

Reported By:
Allan - Van Nuys, California,
Submitted:
Updated:

Network Solutions
13861 Sunrise Valley Dr Suite 300 Herndon, 20171 Virginia, USA
Phone:
(703) 668-4600
Web:
https://www.networksolutions.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Network Solutions LLC, A web.com campnay, took my money to register my domain, then failed to do so. I only discovered this after my web-hosting company informed me of its UN-registered status. My alleged "registered" domain was subsequently taken and registered with GoDaddy.

 

I informed Network Solutions of their gross negligence, attached the official true registrar and domain-owner's details, and demanded that they refund the money. They refused on the grounds that it's not their policy to issue refunds, and told me to not renew the domain registration with them at the end of its one-year term.

 

Still, they insist they are the registrants, despite the FACT that they NEVER did register it. This is now a clear case of taking money under false pretenses and fraud.



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