- Report: #1344036
Complaint Review: Networx Online Solutions - Phoenix Arizona
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Networx Online Solutions
3039 W. Peoria Ave Phoenix, 85029 Arizona, USA
Phone:
888-504-0933
Web:
networxonlinesolutionsllc.info
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Networx Online Solutions , Mark Kimball, Amber Networx guaranteed that they would make me a profit within 90 days or I will get a full refund. I paid $3000 for a marketing package where they would take care of the website and get a commission off the sales. When the 90 days were up and I had not seen a single penny made I asked them to honor the guarantee. Amber said she can refund $240 the initial start up fee. I said that is not what was agreed upon with Mark Kimball and that is not what the contract says. She has since not returned any of the numerous messages I have left for her. Phoenix Arizona
In April 2016 I hired Networx Online Solutions to create a website and market it for me. I was looking for some additional income and wanted to try the internet. At first I paid them $240 to create the website. Later I spoke with Mark Kimball about a marketing package where they would run the website placing ads and banners to create revenue. He quoted several different prices. He tried to sell the $6000 package but I can't afford that so I agreed on a $3000 package. I took the money out of my 401k because I really was expecting to put the money back within 90 days. Mark and I spoke in depth about the terms of the contract. I asked him multiple times about the money back guarantee. He said that if they do not make a profit meaning more than $3000 in 90 days I can get a full refund of $3000.
He was very confident that I would make much more than $3000. I read the contract carefully. It stated exactly what Mark had said. Once Mark got the $3000 I did not hear from him again. Instead "Amber" was now my contact. She personally worked on the website. We spoke several times during the 90 days. When the 90 days were up and the website had not made any money Amber suddenly had to go on medical leave. I was patient and waited a month for her to return. When I finally got to speak with her I told her I wanted them to honor the money back guarantee she said ok she will refund me $240. I said that is not was I agreed to with Mark. She said thats all I am gonna get. We argued and I have not seen a cent of my money or heard from Amber at all since then. I have left numerous messages for her.
